Service Clerk

Full Time
Syracuse, NY 13210
Posted Just posted
Job description

Schedule based on 37.5 hour work week. Monday-Friday 9:30am-5:30pm

  • Syracuse
  • Administrative, Secretarial & Clerical
  • Full-time
  • Opening on: Mar 28 2023
  • Patient Access-Pre Services
  • State of New York
  • Hospital Patient Services Clerk 1, SG007
  • 75457
  • CSEA - ASU (Administrative Services Unit)
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Job Summary: Duties include but not limited to: will conduct phone interview of patients/family members for demographic and insurance data into EPIC computer system; provide information and directions to patients; verify Medicaid, Medicare and HMO accounts. Will participate in cross training in other Patient Access Services (PAS) areas. Provide clerical support duties including answering telephones, filing, copying, etc. and complete other duties as assigned. Must be able to prioritize work, handle multiple tasks effectively in a timely and accurate manner and function under stressful situations. Excellent communication, organization, and customer service skills are necessary. Minimum Qualifications:

The NYS Department of Civil Service has developed the Hiring for Emergency Limited Placement (HELP) Program, Effective April 5th, 2023. During this program, the NYS Civil Service Exam requirements are suspended for the Hospital Patient Services Clerk 1, SG07 title.

For consideration for this title, you must meet the following minimum qualifications:

One year full-time clerical, secretarial or patient care experience in a healthcare setting.

Preferred Qualifications:

Work Days:

Schedule based on 37.5 hour work week. Monday-Friday 9:30am-5:30pm

Message to Applicants: Position Status: Permanent Recruitment Office: Human Resources Executive Order: Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.

We are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or disability or other protected classes under State and Federal law.

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