Job Title: Senior Revenue Operations Analyst - Account Management Team

Location: Remote- US

Our Salesloft Revenue team is composed of team members who are all aligned on one mission: to redefine the Sales Engagement space and activate the authentic seller in all of us.

WHY YOU'LL LOVE SALESLOFT:

Put Customers First. Team Over Self. Focus on Results. Bias Towards Action. Glass Half Full.

These are the values that define who we are and have empowered our staggering growth to become the #1 leader in sales engagement software.

Salesloft helps brands deliver value and create trust by connecting authentically and meaningfully with their customers. Thousands of customers depend on Salesloft's category-leading sales engagement platform to engage in more relevant, authentic and sincere ways.

Since our founding in 2011, we have grown into a global, award-winning organization with Lofters based all over the world. As a testament to our organizational health, we have been named by Forbes as one of America's Best Startup Employers in 2020, twice by Deloitte as a 'Fastest-Growing Technology Company in North America,' and have been recognized as a top workplace by Forbes, Fortune, Glassdoor, Atlanta Journal Constitution, and Inc Magazine.

We're redefining an age-old industry! This is challenging work – but our team of brilliant creatives makes the journey thrilling. We're fast-paced, innovative, and collaborative. We pursue excellence in everything and have a lot of fun along the way. Come join us!

Check us out on Glassdoor and see what people LOVE about working for Salesloft!

THE OPPORTUNITY:

At Salesloft, Revenue Operations is pivotal to our company's success. In this role, you'll partner with senior Account Management and Renewals leaders in particular - and other Revenue leaders cross-functionally - to develop insights into the performance of the business and act as a thought partner to leadership. In addition to keeping our operations running smoothly, you'll also have the opportunity to uncover insights, develop recommendations, and then implement programs to improve our renewal and expansion strategy and execution.

On a day-to-day basis, you will:

• Lead cross-functional strategic projects; including structuring business problems, exploring solutions, implementing/refining processes, and measuring impact
• Generate regular and ad-hoc business analysis for Revenue leadership to monitor performance and provide critical business insights across a range of key business drivers including renewal and expansion performance.
• Develop informed recommendations, and lead implementation on the most important opportunities and challenges facing the Account Management and Renewals teams.
• Create reporting tools and dashboards to operationalize and socialize key performance metrics (e.g. renewal pipeline, churn forecast).
• Lead capacity planning and territory design for Account Management teams.
• Identify process improvement and automation opportunities and work with cross-functional teams to drive implementation and roll out.
• Partner cross-functionally on key components of our annual planning process, including capacity modeling, target setting, and compensation plan design.

WHAT WE'RE LOOKING FOR:

We are seeking a bias-towards-action, results-oriented, motivated and strategic operations professional who can collaborate cross-functional while remaining laser-focused on impacting our revenue numbers. Specifically, you will play a pivotal role in helping us scale in this next phase of rapid growth as a revenue organization.

If you're looking for an opportunity to learn more, do more, and become more, then becoming a member of Salesloft's Revenue Operations team is the career path for you!

THE TEAM:

The team consists of operations, business, and data analysts with a drive to enable Salesloft to make better decisions. Our team shares a few common traits: they are accountable, unafraid to experiment, and continuously learning. They are also the epitome of our core values - Customers First. Team Over Self. Focus on Results. Bias Towards Action. Glass Half Full.

THE SKILLSET:

• 4+ years of experience in Sales Operations, Revenue Operations, Customer Operations, or other relevant subject areas
• Looker/Tableau (data visualization) experience preferred
• Proficient building working models based on complex data sets
• Track record of using data to transform business processes
• Excellent intrapersonal skills; ability to work well with and communicate to all levels of Revenue team and also C-level executives
• Proven track record of managing complex, cross-functional projects impacting go-to-market teams
• Excellent written and verbal communication skills, including the ability to distill complex ideas and analytics so they are understandable to revenue leadership
• Must be a self-starter, creative, high energy, and comfortable running an initiative in a start-up paced software company

WITHIN ONE MONTH, YOU'LL:

• Form relationships with Revenue leadership and key members of the go-to-market team
• Evaluate existing reports, models, dashboards, and documentation currently used to measure Revenue team performance
• Set your OKRs (Objectives and Key Results) with your manager and develop an action plan to achieve them
• Begin 1:1s with your manager understand your 30-60-90 plan; shadow current members of the Revenue Operations team

WITHIN THREE MONTHS, YOU'LL:

• Collaborate with the Revenue Ops Leadership to prioritize data and analysis needs
• Review and evaluate current state processes for renewal, upsell, and expansion management
• Own capacity modeling and territory planning for Account Management and Renewal functions

WITHIN SIX MONTHS, YOU'LL:

• Identify and prioritize process and system improvements to support the renewal, upsell, and expansion sales motions. Launch and lead projects to implement recommendations.

IS THIS ROLE NOT AN EXACT FIT? Keep an eye on our Careers Page for other positions!

WHY SHOULD YOU WORK AT SALESLOFT:

• You will become part of an amazing culture with a supportive CEO and smart teammates who actually care
• You will work with an amazing team you can learn from and teach
• You will experience joining a high-growth/high-traction organization
• You will hear "Yes, let's do that!" and then have the opportunity to successfully execute on your ideas
• You will build community with Lofters of many cultures and backgrounds through ERGs and DEI initiatives
• We have a vibrant, open office that utilizes modern technology
• You will grow more here than you would anywhere else, that is a promise

It is Salesloft's intent to pay all Lofters competitive wages and salaries that are motivational, fair and equitable. The goal of Salesloft's compensation program is to be transparent, attract potential employees, meet the needs of all current employees and encourage employees to stay with our organization.

Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location..

The base salary range for this position in the United States is $75,000 to $128,000.

The total compensation package for this position may also include performance bonus, stock, benefits and/or other applicable incentive compensation plans.

Salesloft embraces diversity and invites applications from people of all walks of life. We are proud to be an Equal Opportunity Employer and provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.

#LI-remote