If you are located within Washington DC, Delaware, New Jersey, Pennsylvania, Maryland, Virginia or West Virginia, you will have the flexibility to telecommute* (work from home) as you take on some tough challenges.

Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.SM

The Senior Dental Provider Relations Representative is responsible for a full range of provider relations and service interactions with directly contracted dental providers, including but not limited to locating a dentist for a member, provider education, re-contracting, contract remediation, and network retention support. This role is responsible for developing and delivering provider education programs, addressing escalated high-level complex issues, and communicating resolution in a professional well written manner. This position may manage larger group practices where auditing for demographic and associate accuracy is critical. Focusing on Medicare and Commercial lines of business, the Sr. Provider Relations Rep will have an assigned territory, but will also work outside that territory in support of Ad Hoc projects and other team members when necessary.

We are looking for a candidate who is self-motivated and comfortable working autonomously, while enjoying the cost savings of telecommuting. You’ll be rewarded and recognized for your performance in a challenging environment with opportunities to broaden your skills and grow your career.

This position is full-time, Monday - Friday. Employees are required to work our normal business hours of 8:00am – 5:00pm. It may be necessary, given the business need, to work occasional overtime or weekends.

• All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Primary Responsibilities:

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  Contribute to design and implementation of programs that build positive relationships between the dental plan, providers, practice managers, and internal stake holders
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  Proactive provider education initiatives
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  Address high-level escalated issues and communicate resolution to stakeholders
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  Large dental prac
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  tice auditing and contract maintenance
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  Retention support

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

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  High school diploma / GED (or higher)
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  2+ years of experience in a network management related role, such as contracting, provider relations or provider services and/or experience working in a dental office
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  Experience in manipulating large volumes of data
  
• Experience in MS Word (create/edit documents)
  
• Ability to work from 8:00am to 5:00pm, Monday-Friday

Preferred Qualificatons:

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  Bachelor’s Degree (or higher) OR equivalent dental office or network management experience
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  Provider negotiation and contracting experience
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  Knowledge of Dental products/providers
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  Knowledge of claim processing systems and guidelines

Telecommuting Requirements:

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  Reside within an assigned service area Washington DC, Delaware, New Jersey, Pennsylvania, Maryland, Virginia or West Virginia
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  Required to have a dedicated work area established that is separated from other living areas and provides information privacy
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  Ability to keep all company sensitive documents secure (if applicable)
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  Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.

Military & Veterans find your next mission: We know your background and experience is different and we like that. UnitedHealth Group values the skills, experience and dedication that serving in the military demands. In fact, many of the values defined in the service mirror what the UnitedHealth Group culture holds true: Integrity, Compassion, Relationships, Innovation and Performance. Whether you are looking to transition from active duty to a civilian career, or are an experienced veteran or spouse, we want to help guide your career journey. Learn more at https://uhg.hr/transitioning-military

Learn how Teresa, a Senior Quality Analyst, works with military veterans and ensures they receive the best benefits and experience possible. https://uhg.hr/vet

Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 5 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near - obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, Military families and Veterans wherever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life’s best work.SM

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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