Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

Team Summary

Technology Risk Management plays a critical role in Visa’s three lines of defense, providing oversight of Visa’s Technology functions. The team performs a wide range of services including risk assessment, controls monitoring and testing, and governance.

What a Senior Manager of Technology Risk Management does at Visa

The Senior Manager will be responsible for tasks that help to align risk management activities with the overall enterprise risk framework. The role will collaborate with other risk management functions and programs, such as Technology, Development, Client Services, Cybersecurity and IT Disaster Recovery, to drive the efficient assessment of risk, and ensure appropriate and rapid escalation of those risks as necessary. The candidate must have an understanding of technology risks and controls, particularly data integrity and availability and reliability risks. In addition, the candidate will communicate risks to Visa subject matter experts and leadership. The candidate will collaborate with other team members involved in the overall process and will help to ensure that risks are processed and evaluated timely. This is an exciting opportunity for a technology risk professional to make key contributions to help transform Visa's Technology Risk Function.

Key responsibilities for this role include:

• Support the risk governance processes covering the Technology team's (control assessments, risk committees, risk appetite, key risk indicators, risk acceptances, risk register, risk remediation action tracking) identifying and remediating inefficiencies in the process as necessary. The Senior Manager will be responsible for tasks that help align risk management activities with the overall enterprise risk framework.
• Help to capture and manage risks, processes, and controls raised by Technology either in response to identified vulnerabilities, incidents, or formal controls assessment processes
• Lead and/ or execute risk assurance reviews and assessments across the key technology projects, processes, systems, and applications. Provide second line of defense oversight of assigned Technology control programs and reporting
• The role will collaborate with other risk management functions and programs, such as Operations and Infrastructure, Corporate IT, and IT Disaster Recovery, to drive the efficient assessment of risk, and ensure appropriate and rapid escalation of those risks as necessary.
• Establish and produce second line of defense reporting in support of the various activities within the technology and operational risk management governance framework
• Provide technology controls and risk advice to the Technology team and liaise with other controls experts across the organization as appropriate (e.g. business continuity, disaster recovery)
• Champion best practices for effective risk management including controls monitoring.
• Collaborate with colleagues in Second Line of Defense and also with Internal Audit
• Support a culture of risk transparency and effective challenge
• Support the global Technology risk program and framework. Identify and communicate risks through the governance process. Attend and provide information on risk assessment at governance and leadership meetings
• Provide education and tools to the process owners to support self-assessment, measurement, reporting and management of operational and technology risk
• Identify opportunities to implement automation that will reduce manual risk assessment tasks. Create requirements, functional specifications, and perform UAT for control domains, and other risk reporting, to support the digitization of Operational and Technology Risk through the Risk Data Lake
• Work with domain experts to create requirements, functional specifications, and perform UAT for control domains, and other risk reporting, to support the digitization of Operational and Technology Risk through the Risk Data Lake

This position will report directly to the Senior Director of Technology Risk Management.

Why this is important to Visa

Technical risk is an integral part of the everyday life of any enterprise relying on people, processes, and systems. It is fundamental to the deployment of technology across business lines and global operations, product design and implementation, and most importantly, to risk governance and decision-making.

Visa continually strives to strengthen its Technology risk management practices across all functions and business units.

In other words, we aim to build a strong enterprise-wide learning culture where we focus our energy, talent, and time on reducing exposure to predictable and well-understood risks related to our technology.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications / What you will need:

The candidate must have 8+ years of technical experience in Technology, Risk Management or Compliance with a Bachelor’s Degree or at least 8 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, and MD). The successful candidate will demonstrate the following preferred qualifications.

Demonstrate proven success in a role that emphasizes the execution of various technical aspects of and of the following, including: IT Audits, IT Risk Management, Information Security or Privacy

An understanding of software development lifecycles, SDLC, systems architecture and controls framework

Proven relationship management and collaboration skills and ability to provide appropriate challenge to Technology colleagues on control design and operation and the tracking of any agreed remediation activities

Understanding of regulations, policies and standards applicable to technology control environments

Strong background in technology, with good understanding of infrastructure platforms, architecture and ITIL processes

Ability to convey technology risk management concepts to both technical and non-technical audiences. The candidate must be able to translate technology risks to business impacts

Knowledge of availability, incident and change management, capacity management, and business continuity risks and controls

Ability to facilitate group discussions and debate across functional lines and levels

Experience creating specifications, requirements, and use cases for Risk based reporting, controls, and automation

Preferred Qualifications:

9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD

Additional Information

Certified Information Systems Security Practitioner (CISSP), or/and Certified in Risk and Information Systems Control (CRISC), or/and Certified Information Systems Auditor (CISA), or/and Certified Information Security Manager (CISM) / Certified Internal Auditor (CIA), or/and Certified Secure Software Lifecycle Professional (CSSLP) would be a bonus

Technology audit or risk experience a bonus

Knowledge of technology risk and control taxonomies, information security, risk management and the industry standard frameworks (ISO27001, NIST, FFIEC IT Handbook, PCI, ISO/IEC 27034, COSO, COBIT) (desirable)

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 114,200.00 to 148,500.00 USD, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.