SENIOR PROGRAM MANAGER POSITION:

We are seeking a highly motivated Program Manager to join our Enterprise Data Services (EDX) in Brooklyn, NY. Program Managers build trusted, long-term relationships with the customers to provide ongoing service with Raytheon Technologies (RTX). They must understand RTX customer requirements and business objectives; aligning the portfolio roadmap to business cases to ensure success.

This role requires a mix of account management, customer relationship management and product knowledge of the EDX Portfolio. Reporting to the Associate Director within the Program Management group, you are self-driven and passionate about working closely with customers, building relationships with them and helping them achieve their business goals by overcoming their data challenges.

In this position you will be provided the opportunity to operate in a unique environment which is bridging consulting and an industrial Fortune 50 company. Our focus is geared towards transforming our RTX data products and services to help our employees and customers optimize operations. Together we aim to build greater levels of productivity by changing the way we work and identifying new sources of growth.

Job Responsibilities include:

Building and maintain strong relationships with new and current key customers across the RTX business units, addressing their data and technical needs as well as finding opportunities for expanding the current customer base

Day-to-day program management including planning, monitoring, oversight of program execution and interdependencies, managing funding/budget, Identifying and addressing issues and risks, aligning or realigning deliverables with program outcomes

Understanding the needs and goals of potential customers, utilizing that feedback to introduce new, or evolve existing, EDX products and services

Driving successful adoption and usage of EDX Products

Managing customer expectations and leading them to customer satisfaction

Ensuring all product deliverables are of the highest quality and standard, on time, and fulfil customers’ requirements

Tracking and communicating key portfolio success metrics aligned with RTX wide Objectives and Key Results (OKRs)

Understanding, tracking and communicating the value of the EDX product portfolio

Communicating progress to both internal and external stakeholders

Taking initiative in identifying growth opportunities

Consistent collaboration with our EDX team leads to achieve sustainable growth

Analyzing prospects’ business, data, and technical requirements and providing solutions that meet those needs, partnering with Product and Delivery Management on prioritizing Product backlog

Education:

BA or BS degree in computer science, data management or engineering

SAFe Program Consultant (SPC) or Project Management Professional (PMP) is a plus

Qualifications:

A proven track record (8-10+ years) of technical account management, project management, technical sales and/or consultancy (experience in a large corporate environment preferred)

Experience in managing multiple stakeholders and projects

Strong technical and product knowledge

A good listener with great interpersonal and communication skills who is customer-oriented and attentive to their needs

Excellent critical thinking and problem-solving skills

Team player

Understanding of Waterfall and Agile project methodologies

Experience leading and thriving in a dynamic, collaborative, cross-disciplinary and geographically dispersed environment

Excellent written and verbal presentation skills, including the ability to effectively present complex information clearly and appropriately handle sensitive information

Solid ability to collaborate with cross functional teams and influence outcomes both internally and with business unit stakeholders.

Demonstrated ability to adapt to changing business priorities and a strong work ethic.

Raytheon Technologies Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises four industry-leading businesses – Collins Aerospace Systems, Pratt & Whitney, Raytheon Intelligence & Space and Raytheon Missiles & Defense. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Waltham, Massachusetts.

To realize our full potential, Raytheon Technologies is committed to creating a company where all employees are respected, valued and supported in the pursuit of their goals. We know companies that embrace diversity in all its forms not only deliver stronger business results, but also become a force for good, fueling stronger business performance and greater opportunity for employees, partners, investors and communities to succeed.

Requires expert or mastery level knowledge of work area, typically obtained through advanced education combined with experience.

May have deep knowledge of project management. Advanced knowledge of related disciplines within work area and

ability to identify links and potential impact on projects, programs

or systems.

Typically requires:

A University Degree or equivalent experience and minimum 10 years

prior relevant experience, or An Advanced Degree in a related field and minimum 7 years experience Engineering/Other Technical Positions: Typically requires a degree

in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 10 years of prior relevant experience unless prohibited

by local laws/regulations.

Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.