Senior Manager, GOAL Operations & Member Engagement

Full Time
United States
Posted
Job description
Description:

Who We Are:

Oak View Group (OVG) is a sports and entertainment company engaged in a wide variety of activities, including arena development, facility management, arena and stadium alliance, sponsorships and partnerships, security services, publications, conferences, and consulting. The company, privately held, is headquartered in Los Angeles, California with offices throughout the world.

Role Description:

This role will work directly with GOAL’s Senior Director to support the day-to-day operations of the GOAL program. This role is focused on activating and implementing sustainability solutions with GOAL Members. This individual will be responsible for collecting and sharing best practices across the network, facilitating collaboration and thought leadership, and helping Members directly implement the practices that they plan to pursue through GOAL.

Role Responsibilities:

GOAL Operations:

  • Identify topics and coordinate guest speakers for monthly sustainability workshops with members
  • Capture opportunities to enhance Resource Library, continuing to develop tools and resources, as needs are highlighted.
  • Support seamless operations of GOAL portal, including engaging software development or IT team and continued monitoring of Member usage and utilization challenges

GOAL Member Engagement:

  • Directly support OVG O+O Members, ensuring their collaboration, idea-sharing, and delivery of sustainability commitments that align with GOAL.
  • Support GOAL Members via 1:1 virtual or in-person workshops to plan, implement, and measure sustainability solutions and associated impacts, including:
  • Quantify monthly data points
  • Identify Objectives to pursue, at what level of performance, and how to capture documentation to submit validation efforts
  • Engage with GOAL Members seeking support by directing them to the Resource Library and/or developing additional tools if needs are not met by existing tools.
  • Gauge GOAL Member participation and check in with members that are less active users
Requirements:

Expectations

  • 7-10 years of experience in sustainability consulting, specifically in the green building industry. Candidate is expected to have expertise in sustainability practices including, but not limited to, carbon emissions analysis, energy efficiency, waste reduction, water conservation, and other building-specific sustainability solutions.
  • 3-5 years of experience with green building certifications, including LEED, WELL, Fitwel, Living Building Challenge, and/or other aligned certifications. Preferred candidate holds green building professional accreditations, such as LEED AP, WELL AP, Fitwel Ambassador or other similar accreditations.
  • 1-3 years of experience with integrating sustainability solutions in live event spaces with at least 1 year of experience in direct live event venue operations
  • Preferred experience working with sustainability consultants, ideally in the role as a consultant and in the role as the client

Skills

  • Client Relations: Candidate must professionally interact directly and promptly responsive with clients
  • Sustainability Consulting: Candidate must be able to comfortably translate sustainability-related topics to others at various levels of sustainability understanding
  • Data Analysis: Candidate must be able to capture, interpret, analyze, and visualize environmental and social data points
  • Event Planning: Candidate may support planning, facilitation, and implementation of virtual and in-person events
  • Professional Networking: Candidate should possess strong and active network across the sustainability industry with connections to consultants, solution providers, and climate-driven brands

Salary Range: $110,000-$125,000, annually

Benefits: Medical, Dental, Vision, 401K

EEO Statement:

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information, or any other protected class under federal, state, or local law.

DEI Statement:

Strengthened by our Differences. United to Make a Difference.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is routed in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Updated Vaccination Statement as of 3/17/2022:

We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada, we highly encourage our employees to continue to get vaccinate and boosted against COVID-19. Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.

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