Job description
Simply Business is more than our name. It's how we approach insurance: Make it clear. Make it simple. Make it affordable. By combining exceptional talent, technology, data, and knowledge, Simply Business is the go-to online insurance brokerage that protects small businesses and the entrepreneurs who work hard to build them.
We want team members who have the drive to challenge boundaries. If you’re smart and passionate about delivering brilliant customer experiences, we’d love to hear from you.
Here's what you'll be doing:
- Serving as an intermediary escalation point between our 2nd and 3rd line teams
- Providing guidance and mentoring to the 1st and 2nd line teams
- Assisting the Support Lead in supervising the team building self service solutions to help drive empowerment across the business
- Working with the security team to make sure user technology is in line with the company's security standards and best practices owning problem records and collaborating with other teams to resolve problems as they arise
- Taking budgetary responsibility for a small number of services
- Working with key business stakeholders to understand requirements and implement processes or technical solutions
We're looking for someone who is:
- Experienced in the administration of Google Workspace
- Experienced in network administration
- Experienced in the administration and maintenance of Microsoft Intune
- Experienced deploying, supporting, and managing Apple MacBooks using Jamf MDM
- Experienced deploying, supporting, and managing laptops running Windows 10experienced using service management and project management tools (such as Fresh Service and Jira)passionate about attention to detail and doing things the right way
- Experienced in medium to large scale projects
- Experienced in supporting and setting up Meeting Room AV equipment
- Experienced in managing vendor relationships
A few more details about the role:
- Hands-on experience with Jumpcloud/OneLogin and Okta identity management (LAAS - LDAP as a service) is desirable
- Experience scripting with Bash, Python, and PowerShell is desirable
- Experience developing automations is desirable
What are the benefits?
Here are some of the great benefits and perks that come from being a Simply Business employee:
- A salary that reflects your experience, our pay policy, and the market we’re in from your first day
- Group plan for medical, dental, vision, and prescription drug coverage
- Short term disability, long term disability, and life insurance coverage
- Participation in the Company’s bonus program
- Participation in 401(k) plan with a 3% employer match
- Commuter benefits to help cut down on parking and public transit costs
- 25 days of vacation time plus 10 sick days and 10 company holidays
- A genuine investment in your learning and development
- Annual company trip, regular outings, and volunteer opportunities
- An awesome WeWork office with cold brew coffee and other beverages on tap, local pop-up events, and more
Simply Business is an equal opportunity employer. We're committed to welcoming and helping to grow employees within an inclusive & diverse culture. And that commitment starts with our interview process.
Once you apply, your info will be reviewed in a committee with employees from different levels, teams, and experiences. We pride ourselves on fostering a sense of community, which is only made stronger by each individual at SB, so you'll have the opportunity to meet a variety of people throughout the process. Get excited!
Want more info on working at Simply Business? Check out our careers page: https://www.simplybusiness.com/careers/
What's going on with work from home and return to the office?
More and more, people are talking about going back to the workplace and the new normal. At Simply Business, we’re thinking of it as a Better Normal. That means offering our SBers more choice and greater flexibility to work in a way that’s best for their particular job, their teams, and their lives.
We’re shifting to a hybrid working model, so we’ll have employees working virtually and in the office at any given time.
We’re also aware there are times when working together in person is the best way to get things done. We expect our SBers to connect in their hubs (that’s what we call our offices) most likely once every few weeks. That said, there’s no one-size-fits-all solution, so we expect all SBers and their teams will find the operating rhythm that works best for them.
If you’re wondering what it might be like for you at Simply Business, our Talent Acquisition is happy to answer any questions. In fact for them, it’s perfectly normal.
Most of our interviews will still take place over Zoom (however, depending on the role, there may be the opportunity/expectation to meet members of the team in-person). If it looks like you could be a good fit for the role, we’ll ask you to interview on Zoom – you’ll need WiFi and a laptop, or a 4G-enabled smartphone. If you don’t have access to either of these, or you need support with your application, get in touch with us at uscareers@simplybusiness.com. Similarly, please email us with any questions or if you want to pause your application for a bit – we’ll be happy to keep you updated on future opportunities like the one above.
www.colinoncars.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.colinoncars.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, www.colinoncars.com is the ideal place to find your next job.