Job description
Job Responsibilities
- Verify client’s infrastructure is configured properly so the software will function properly in the client’s environment
- Perform the installation and configuration of the software products at the customer site
- Troubleshoot installation and configuration issues with the software in client environment
- Coordinate with Vendor Technical Support to resolve issues for clients
- Provide admin and user training for products
- Perform a transfer of information with the client for the products
- Learn how to use the product SDK’s to customize the solution to meet a customer’s specific business needs
- Develop system documentation for a client
- Provide consulting services to a client regarding the client’s infrastructure, design of the solution, and final success of the implementation
Qualifications
- Good communication skills, both written and verbal, and ability to work independently
- Logic and flow diagrams drawings and configuration
- 1+ year(s) application development using .NET (VB or C#) experience is desirable but not required. Must at least have classroom experience. Must show some proficiency and aptitude to be a self-learner
- Database design and implementation experience
- Testing and debugging experience using Microsoft development products
- Bachelor’s degree in MIS or Computer Science preferred
- Infrastructure (hardware, software, data, networking)
- Internet Information Services (IIS)
- InfoPath forms
- Windows Active Directory
- Windows Server 2003/2008 experience
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