Organization Overview

UNICEF USA (UUSA) is a private, independent, U.S. nonprofit that exists to deliver impact for children. UNICEF USA advances the global mission of UNICEF by rallying the American public to support the world’s most vulnerable children. We are driven by a shared objective that every child is healthy, educated, protected, and respected. Headquartered in New York City, UNICEF USA has nearly 300 employees across the U.S. with nine regional offices. This year, UNICEF USA raised over $1B in private sector support, advanced legislation, and secured government resources to deliver impact for children. For more information, visit www.unicefusa.org.

Position: Senior Associate, Professional Learning and Leadership Development

Location: Nationwide/Remote

FLSA Status: Exempt

Salary: NYC's minimum salary for this position is $60,000. This may be adjusted to reflect the cost of labor of a candidate’s work location, if outside of NYC.

Position Description

Reporting to the Assistant Director of Professional Learning and Leadership Development, the Senior Associate will promote staff learning and development by managing resources, engaging staff in various learning opportunities, and supporting team operations.

Key Responsibilities/Outcomes (include but are not limited to):

Learning Engagement:

• Support Assistant Director and Vice President with the development, coordination, and facilitation of learning sessions

• Coordinate and co-facilitate bi-weekly New Hire Orientation sessions and quarterly New Hire Open Forums

• Send welcome communications to new staff and maintain the team’s Slack channels

• Assign and track completion of mandatory Harassment Prevention training for all staff

• Support Assistant Director with the management of UNICEF USA’s Internship Program

• Co-design, distribute, and analyze learning and feedback surveys

• Support team in identifying appropriate resources and learning opportunities for staff

• Act as a resource to staff

Resource Development, Management, and Promotion:

• Maintain and promote usage of learning platforms (e.g. Udemy, Navex, Bravely, Gallup, etc.)

• Manage and promote the team’s Resource Library (i.e. add relevant resources, organize content, share with staff)

• Develop and maintain process guides to promote learning and adoption

• Maintain and socialize interviewing resources and Onboarding Library for new hires and supervisors

• Co-develop, maintain, and socialize Offboarding Library for departing staff and their supervisors

• Keep resources on-brand and up to date

Team Operations:

• Provide logistical support for learning events (e.g. scheduling, preparing resources, Zoom support, etc.)

• Manage Learning Calendar, including scheduling, organizing, and coordinating

• Manage team’s internal resource folder (e.g. maintain a roster of learning service providers, organize)

• Manage Learning inbox

• Keep learner records updated

• Process team contracts and expenses

• Produce monthly Staffing Newsletter

Other Duties As Assigned:

• Support team and organizational initiatives and activities as needed

• Monitor and engage in the Learning and Development field (e.g. attend webinars and conferences, network with other L&D professionals, conduct research, etc.)

Qualifications:

• Bachelor’s degree with a minimum of two to four years experience in learning and development, knowledge management, or human resources

• Strong project management skills, with proven ability to manage multiple projects while completing deliverables in a timely manner

• Excellent organizational, interpersonal, and relationship management skills

• Excellent written and verbal communication skills

• Ability to be self-directed and work both independently and in a team

• Thoroughness and attention to detail

• Demonstrated ability to provide outstanding customer service (i.e. responsive, helpful, and dependable)

• Proficiency in Microsoft Office applications including Word, Excel, and PowerPoint

• A love of learning!

• Must demonstrate UNICEF USA Core Values: Trust, Respect, Accountability, Innovation, Teamwork, and Service

Must possess current and valid US Work Authorization and be eligible to work for any US employer without sponsorship.

Due to the high volume of applications received, only those selected for an interview will be contacted.

UNICEF USA is proud to be an Equal Opportunity Employer
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. UUSA is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, you may contact us at peopleandculture@unicefusa.org.