Job description
The Senior Administrative Associate supports the scheduling, planning, and correspondence needs of the dean to facilitate efficient, effective and timely management of the Dean’s responsibilities and the day-to-day operations of the CAS Dean’s Office.
Primary Responsibilities:
Calendar: Proactively manage busy and complicated calendar of appointments and meetings with exceptional follow-through and discretion; manage dean’s time to facilitate completion of critical tasks & priorities; plan travel for dean to alumni and advancement events as well as for professional development;
Events/Meetings: Plan, organize and support college-wide events and meetings; prepare agendas, minutes and supporting documents for Department Chair meetings and CAS Dean Team meetings and other meetings as needed; prepare materials including presentations utilizing appropriate presentation software;
Planning/Reporting: Collaborate with the dean and dean’s office staff to facilitate CAS strategic planning and follow up reporting and communications to faculty, staff, student and alumni audiences; prepare reports for the dean upon request, utilizing effective desktop publishing programs;
Reviews: Support goal setting, review, recognition, professional development and support by dean for Department Chair and Associate & Assistant Deans and CAS Dean’s Office staff overall; collaboratively with Assistant Dean of Administration, support smooth implementation of Promotion, Tenure & Review process and Dean’s review of faculty candidates;
Correspondence: Execute correspondence for the dean on an as-needed basis; facilitate timely correspondence with CAS donors;
Digital Records/Pages Maintenance: Support management of dean’s documents, records, minutes, correspondence in digital archive; ensure CAS dean’s office web pages and annual admissions communications are accurate and current;
Communication: Handle sensitive personnel and student issues with discretion and excellent judgement; facilitate timely response to student, faculty and staff inquiries, requests for the dean; use professional, empathetic, and strategic communication skills to represent the dean to internal and external stakeholders through in-person, phone, email and written communication. Other duties as assigned
Qualifications/Skills needed:
- College degree or equivalent administrative support experience;
- Outstanding attention to detail, discretion, initiative and follow through;
- Excellent verbal and written communication skills;
- Presentation and report creation skills;
- Excellent collaboration and relationship-building skills;
- Passion for working as part of a team to advance the mission and priorities of CAS;
- Experience working with students and faculty or in a higher education environment preferred;
- Experience supporting executive leaders preferred.
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