Benefits for ¾-time employees!

• Tuition benefit for employee after two years of service
• 401K thrift savings plan w/ 4% match
• Employer Discretionary Retirement Contributions (EDRC) 8%
• BYU Campus benefits:
  • ID cards for spouse and dependent children
  • BYU store/MOA store/Bean Museum store discounts
  • Reduced ticket costs to events
  • University library usage
  • Free parking
  • No cost to employee (may purchase for family) for use of gym, weight room, and track
  • Purchasing and Travel services for personal use
  • UTA ride for free for employee/spouse/qualified dependent children
  • on-campus dining discounts
  • Family-oriented resources such as museums, the planetarium, and Outdoors Unlimited
• Retiree medical plan
• Employee Assistance Program
• Free financial planner appointments

Job Summary

The Security Control Analyst uses analytical and critical thinking to maintain the safety and physical security for the entire BYU campus community. Position will be responsible to observe, receive, and interpret data from multiple and complex systems, sources, and personnel to detect threats or potential threats and relay information to law enforcement, medical first responders, and other entities involved in the incident(s).

Essential Functions

• Security & Surveillance
• Communication.
• Records & Documentation
• Other

Education/Experience

• Minimum education/experience required:
  • Extensive previous dispatch or security center experience in lieu of bachelor’s degree.
  • High school diploma or GED.
  • No felony convictions.
  • Ability to pass a background check, and successful completion of a pre-employment screening test.
  • Required Certifications (to be obtained within six months of hire):
    • Utah POST (Peace Officer Standards and Training) Dispatch Certification.
    • PowerPhone Law
• Preferred:
  • Bachelor’s degree in Criminal Justice, Emergency Management, Homeland Security, or similar degree.

Skills, abilities, knowledge, licenses, certifications:

Soft Skills:

• Ability to multi-task and remain calm while under stress.
• Must have acute and focused hearing skills to monitor overlapping radio and telephone communications, as well as alarm notifications and other background noise.
• Ability to keep alert and remain focused while on duty, regardless of workload and time of day or night.
• Ability to think quickly and to make critically right decisions.
• Ability to maintain operating efficiency under emergency and stressful conditions.
• Ability to prioritize workload and responsibilities based on urgency.
• Must be detail-oriented with strong organizational skills.
• Must be reliable, punctual, highly dependable, flexible, and able to work various schedules including days, evenings, weekends, and holidays.
• Must maintain confidentiality of all information in every facet.
• Demonstrate a history of personal and professional honesty and integrity.
• Accept criticism in a positive manner; ability to accept responsibility for one’s own mistakes and learn from them.
• Ability to work in teams, assist colleagues, relate to people and manage conflict.

Hard Skills:

• Must have and maintain excellent levels of written communications and keep meticulous records of transactions and events.
• Ability to make critical decisions and prioritize in emergency and routine situations.
• Highly skilled verbal interview abilities to elicit specific pertinent and crucial information from individuals who are emotionally distraught, frightened, abusive, irate, or threatening.
• Ability to communicate quickly, accurately, and clearly over radio and telephone systems with command presence and self- confidence.
• Ability to learn or have extensive knowledge of university properties, locations, utilities and structures.
• Ability to sit for long periods of time, some standing, repetitive physical activity such as typing (data entry) and mental activities.
• Ability to assert authority when necessary.

Technical Skills:

• Expertise with CAD (Computer-aided Dispatch) software records entry and reporting, such as Spillman Technologies
• Rapid response with the operation of security cameras software, such as Genetec Security Center.
• Profoundly efficient with the operation of access control and intrusion detection systems, such as Software House C-Cure.
• Qualified with the operation of life-safety alarm systems, such as Honeywell ONYXWorks.
• Meticulous in entering and retrieving data from the Utah Criminal Justice Information System (UCJIS).
• Precise in following interview software workflows, such as PowerPhone.
• Thorough competency in operating radio consoles, such as Motorola CENTRACOM Elite or Avtec Scout.
• Proficient in using the Microsoft Office Suite.
• Demonstrate high technical literacy and proficiently to operate a variety of complex equipment, including radio consoles, telephones, security cameras, and emergency notification systems.
• Must be able to type at least 50 wpm.

Employee Class: 3/4 Time (28 hour)
Work Location: Provo Campus

Desired Start Date: As soon as possible
Job Close Date: Open until Filled

Pay Level: 50
Approximate Starting Salary: $22.00 to $28.75/hour

Documents Required at time of Application:
Required: Resume
Optional: Cover Letter, Letter of Recommendation

Members of The Church of Jesus Christ of Latter-day Saints must hold and be worthy to hold a current temple recommend.

Brigham Young University is an equal opportunity employer, including disability and protected veteran status.

Brigham Young University recognizes the benefits of attracting and retaining a diverse workforce. We strive to create a welcoming workplace that promotes a sense of inclusivity and belonging.