You bring your body, mind, heart and spirit to your work as a Receptionist / Medical Secretary.

You know how to move fast. You know how to stay organized. You know how to have fun.

You’re great at what you do, but you want to be part of something even greater. Because you believe that while individuals can be strong, the right team is invincible.

Us.

West Pines Behavioral Health at Lutheran Medical Center is part of SCL Health, a faith-based, nonprofit healthcare organization that focuses on person-centered care. Our tight knit team specializes in helping adults ages 18 and older with psychiatric or addiction concerns.

Benefits are one of the ways we encourage health for you and your family. Our generous package includes medical, dental and vision coverage. But health is more than a well-working body: it encompasses body, mind and social well-being. To that end, we’ve launched a Healthy Living program to address your holistic health. Healthy Living includes financial incentives, digital tools, tobacco cessation, classes, counseling and paid time off. We also offer financial wellness tools and retirement planning.

We.

Together we’ll align mission and careers, values and workplace. We’ll encourage joy and take pride in our integrity.

We’ll laugh at each other’s jokes (even the bad ones). We’ll hello and high five. We’ll celebrate milestones and acknowledge the value of spirituality in healing.

We’re proud of what we know, which includes how much there is to learn.

Your day.

As a Receptionist / Medical Secretary you need to know how to:

• Answer and route phone calls; Assist with maintaining accuracy of printed program materials for visitors and patients; Assist with office supply orders
• Provide clerical support to administration, including typing, copying, filing, assembling reference materials
• Assist other departments with special projects or requests
• Print out MMACS, CDIOP, BHIOP, TMS and direct admit patient forms
• Check in direct admissions, evaluations and MMACS clients. During check in scan insurance cards and drivers licenses
• Collect and record co-payments for the MMACS and TMS clients
• Assist with updating the MMACS patient information forms
• Make intensive outpatient and MMACS client reminder calls
• Ensure the confidentiality agreement is completed by all visitors, MMACS patients, TMS patients and scheduled evaluations
• Maintain data entry of room reservations, maintenance requests, logbook for keys signed out and special function request

Your experience.

We hire people, not resumes. But we also expect excellence, which is why we require:

• High School Diploma or equivalent, required
• Demonstrated computer skills, required
• Highly organized and detail oriented, required
• At least one (1) year of clerical experience, preferred
• Experience in a medical or health care setting, preferred
• Knowledge of medical terminology, preferred

Your next move.

Now that you know more about being a Receptionist / Medical Secretary on our team we hope you’ll join us. At SCL Health you’ll reaffirm every day how much you love this work, and why you were called to it in the first place.