Job description

About our client:
We are a CPA firm located in Miami, Florida, USA, providing providing quality, personalized financial guidance to local individuals and businesses. Our expertise ranges from basic tax management and accounting services to more in-depth services such as audits, financial statements, and financial planning. Our dedication to high standards, professionalism, and work ethic is the reason our client base returns year after year.

We are an Equal Opportunity Employer, and we do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need.

Job Summary

We are looking for an experienced Secretary to join our team. If you are a motivated and enthusiastic person who enjoys working collaboratively and is committed to providing great service, we want to hear from you. You will help us keep growing and we will help you to grow in the company and reach all your professional and personal goals.

The Secretary is responsible for undertaking all receptionist and clerical duties at the desk of our main entrance. You will be the "face" of our company for all visitors and will be responsible for the first impression we make. The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.

Responsibilities:

• Greet and welcome visitors as soon as they arrive at the office, direct them to the appropriate person and room, and offer refreshments.
• Manage incoming calls and emails.
• Coordinating office activities and operations to secure efficiency and compliance to company policies.
• Provide accurate, valid, and complete information by using the right methods/tools.
• Keep records of customer interactions, process customer accounts and file documents.
• Follow communication procedures, guidelines, and policies.
• Take the extra mile to engage customers.
• Ensure office area is tidy and presentable, with all necessary stationery and material (e.g., pens, printer paper, note pads etc.)
• Provide basic and accurate information in-person and via phone/email.
• Perform other clerical duties such as filing, photocopying, transcribing, scanning, and faxing.
• Perform basic bookkeeping transactions.

Qualifications:

• Requires a high school diploma.
• Bilingual, fluent in English and Spanish, is required.
• Proven experience as a Receptionist, Front Office Representative, or similar role.
• Strong phone contact handling skills and active listening.
• Excellent communication and presentation skills.
• Computer Literacy.
• Excellent knowledge in Microsoft Office Package

Compensation and Benefits:

• $16.50 per hour
• Paid time off: 1 week first year, 2 weeks 2nd year (no time off between January -April 15th)

Schedule:

• 6 hours shift: 9:30 am to 3:30 pm
• Day shift
• Monday to Friday

About our Company:
We at DO Payroll take pride in finding the best candidates for our clients to fill their positions of need. We look to post jobs on their behalf to meet their needs. This posting is in reference to that request, as our client is looking to fill a position.

Application Process:

• Upon submission, your application will be reviewed to verify the requirements.
• If your resume and your qualifications match nicely with the position you're applying for, one of our representatives will contact you to schedule a brief online interview.
• After this first interview, you'll be invited to take a brief assessment test online.
• Once we received your results, we'll schedule a second and final interview with the manager.

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