SCHOOL OVERVIEW

Sugar Creek Charter Schools is proud to employ a dedicated, passionate team of leaders and role models to shape the lives of our young students.

Sugar Creek’s vision is to serve as many children as possible and to work with them in their formative years so that they become well-educated and productive citizens as adults.

Moreover, we believe that Sugar Creek is uniquely situated to teach and prepare all of our students for their future. We do so with a high degree of commitment and enthusiasm.

Position Purpose:

The School Secretary/Receptionist is the gatekeeper of the main school office, providing a warm, welcoming, and inviting atmosphere for students, staff, parents, and visitors. The School Secretary/Receptionist also provides secretarial and administrative support to the Administration and the front office staff; communicating information to students, parents, staff, and/or other districts; ensuring compliance with school protocol and policies, and administrative requirements; and supporting the broad array of services provided to students, parents, instructional and support employees.

Qualifications REQUIRED:

• Education/Certification/Experience:
• High School Diploma or Bachelor’s Degree
• Training/experience that is considered relevant
• One year of similar experience, preferably with experience in an academic environment
• Must have a valid state driver’s license
• Knowledge:
• Perform basic mathematical calculations
• Read the technical information, compose a variety of documents
• Facilitate group discussions, and analyze situations to define issues and draw conclusions.
• Knowledge of good telephone etiquette with the ability to deal tactfully and confidently with callers and visitors
• Demonstrated writing and oral communication skills: concepts of grammar and punctuation.
• Skills:
• Bilingual (Fluent in English and Spanish): Communication and writing skills.
• A courteous and pleasing personality
• Must be able to work intuitively and independently
• Strong organizational skills for multitasking and prioritizing responsibilities
• Solid working knowledge of Microsoft Office Suite, (Word, Excel, OneNote, PowerPoint), Google (Docs, Sheets, Calendar, Presentation), and the Internet.
• Positive appearance, attitude, and presentation with a strict sense of confidentiality
• Regular and consistent attendance and punctuality are required

• Develop a positive, welcoming, and caring climate in the front office
• Answer incoming phone calls in a pleasant, informed manner for the purpose of providing and creating a good image and first impression of the School
• Greet all incoming students, families, and guests respectfully and professionally, determining their needs, checking scheduled appointments, and directing them to the proper person, Ensure that guests sign-in/out as required
• Require all visitors to sign in and identify themselves; provide appropriate passes and badges following policy and protocol
• Check students in and out issue passes and monitor requests for early dismissals
• Check voice mail messages left in the school’s general mailbox on a routine basis and distribute accordingly those messages needing immediate attention
• Receive and distribute miscellaneous materials such as school supplies, student lunches, forms, homework assignments, athletic equipment, etc. left with the front office for students by their parents, and/or others.
• Be knowledgeable and current on school activities, programs, and events related to the school calendar
• Select appropriate channels for resolving concerns or problems as situations present themselves

Other Essential Duties:

• Maintaining a positive school image at all times.
• Work with courtesy, tact, and diplomacy in dealing with others, and the ability to work as part of a team
• Work effectively with colleagues, faculty, and students by practicing respect for deadlines, collaborative problem solving, and honest communication
• Possess sensitivity to confidential information and hold a high standard of integrity
• Maintains office equipment, tools, and work areas (e.g. cleaning, load supplies, clear paper jams, etc.) for the purpose of ensuring a safe working environment and the availability of items within a specific time frame.
• Wear proper attire, consistent with the school’s dress code at all times and maintain positive attitude and appearance in accordance with school standards
• Maintain a high level of personal hygiene and cleanliness at all times
• Report inappropriate behavior to School Administration in order to maintain a safe learning environment
• Make a constructive effort to protect all students from conduct detriment to learning, health, or safety
• Abide by and comply with all school policies and regulations
• Other duties as requested or assigned