Scheduling Representative at Shelby Baptist
Job description
Job Details
Responsible for accurately scheduling complex diagnostic and/or surgical procedures. Conducts physician office/patient interviews and explains hospital procedure guidelines and policies. Coordinates with clinical departments on schedule modifications.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Others may be assigned.
- Responsible for obtaining complete and accurate clinical, demographic, and financial information during the scheduling process. Enters data in scheduling system or other applications. Provides the customer with prep and other appointment instructions. Largely responsible for scheduling complex procedures.
- Follows guidelines for special requests/Stat/schedule modification procedures and coordinates communications with clinical areas to accommodate the customers’ requests.
- Answers telephone calls according to designated scripting for the scheduling process. Always maintains positive customer service, referring unresolved issues to appropriate supervisor.
- Notifies customer of physician order, pre-authorization, and other financial clearance requirements.
- Performs functions of other PASU functions or registration when requested.
EDUCATION / EXPERIENCE
Include minimum education, technical training, and/or experience required to perform the job.
- High School Diploma or equivalent
- Administrative experience in medical facility, health insurance, or related area.
- Patient Access/Scheduling experience preferred.
*
Job Type: Full-time
Pay: $14.00 - $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid time off
- Referral program
- Vision insurance
Healthcare setting:
- Hospital
Schedule:
- Day shift
- Monday to Friday
- Rotating weekends
Application Question(s):
- This facility is under a federal covid vaccine mandate. Are you fully vaccinated for covid?
- Have you ever worked for Tenet/Conifer Health Solutions, CHI, National Medical Enterprises, or American Medical International or any of its subsidiaries? If the answer is YES, when?
- What is a good email address to use to further communicate about this position?
- The pay for this position is $14-$17/hour; is that something you could accept if offered a position?
- DISCLAIMER: If offered a position with Conifer Health, a drug screen is part of the onboarding process. In order to continue the process, you must test NEGATIVE at that time for all substances tested for, including marijuana. No exceptions.*
Education:
- High school or equivalent (Required)
Work Location: In person
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