Job description
Grow as We Grow and Take Your Career to New Heights!
Reporting to the COO, ARiteway, the Scheduling Coordinator will provide exemplary service to our existing clients through coordination of contracts, schedules, budgets, and quality control related to all move out services. The Service Coordinator will facilitate the move out services by coordinating activities directly with owner’s reps, property managers, subcontractors, and associates. This role will also have elevated duties that require additional partnership with managers and our clients. As a steward of Valet Living Turns, the Service Coordinator will embrace and display our leadership standards.
Construction Services experience preferred
Compensation: $20 - $25/hour
Location: Boca Raton, FL (not eligible for remote work)
RESPONSIBILITIES/DUTIES:
Daily Operations
- Work with clients to schedule move out services
- Schedule independent contractors and subcontractors to complete all scheduled move out services
- Use scheduling software to update schedules, track progress, and document project progression
- Review and approve weekly move out services invoices
- Ensure that jobs are completed on time and in-budget
- Create jobs and manage the move out work In progress
- Assist in the creation of a unified price list for move out services
- Dispatch quality control inspectors to verify quality through onsite visits
- Ensure client satisfaction through promptly and effectively addressing questions or concerns
- Build and maintain quality relationships with new and existing clients and referral sources
- Work efficiently with office team and sales team to provide exemplary client service
- Ensures that all local, state, and national building codes and regulations and safety precautions are followed.
- Perform other related duties and special projects as assigned
Organizational Activities
- Report all safety incidents in a thorough and timely manner
- Act in accordance with organizational and quality standards
- Organize work and determine resources and requirements
KNOWLEDGE, SKILLS, AND ABILITIES:
- Ability to work independently with minimal supervision
- Unwavering work ethic, integrity, and accountability
- Ability to perform effectively in environments with frequent workload changes and competing demands
- Exceptional verbal and written communications skills with superior interpersonal skills and the ability to interact with a variety of audiences
- Ability to adapt to technology platforms
- Manage stress and adapt to constantly changing environment
- Must have a commitment to service excellence with a friendly and positive attitude
- Highly detailed oriented
- Strong organizational skills, and ability to multi-task
- Able to work with cross-functional teams within the organization
EDUCATION AND EXPERIENCE REQUIREMENTS:
- Ability to manage high volume of calls and messages
- High school diploma or GED equivalent
- Bilingual (English and Portuguese) is preferred; Spanish is a plus
- Customer service and people management experience
- Proficiency in MS Word, Outlook, Excel & PowerPoint
SPECIAL CONDITIONS OF EMPLOYMENT:
- Ability to lift to 25 lbs.
- Ability to walk distance of the property, including stairs
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Valet Living is an Equal Opportunity Employer that values the strength diversity brings to the workplace. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.
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