Job description

Drobocky Orthodontics, "Braces By The Best," is searching for an Scheduler to join the team and support our three office locations. At Drobocky Orthodontics, our team doesn't just shape smiles -- we shape the lives of families every single day. We are passionate about providing the best experience, the best care, and the best smiles. We are searching for that particular candidate who can support a thriving office with a large team of Clinical Assistants and Treatment Coordinators, while ensuring that every patient and family member has an exceptional interaction be it in person or on the phone.

As a Scheduler in our office, you are responsible for providing our patients with a seamless patient visit. As the first person they see when they come in for an appointment, your customer service, attitude, and professionalism are critical to the patient experience.

You are a great candidate for this position if you have experience in a medical office setting as a patient scheduler supporting multiple physicians, treatment coordinators, operating rooms, or resources, and are used to working with technology and documentation, enjoy reception work, and balance in-person clients at your desk with a busy switchboard.

Applicants must:

· Possess excellent communication skills, both verbal and written

· Have demonstrated experience scheduling and managing multiple calendars

· Come from an office that sees 50+ patients or clients per receptionist/scheduler

· Be a skilled administrative professional

· Love to learn every day and in everything you do

· Take the initiative and have impeccable follow-through

· Be professional, confident, and highly reliable

· Take constructive criticism well

· Relate well to all generations from 6 – 80

· Be able to work Monday through Friday and travel on your own to our three locations in Bowling Green, Glasgow, and Franklin

Your Background:

· At least two years of experience as a receptionist, scheduler, or administrative assistant

· Supported at least three people in your administrative roles

· Strong computer skills, Office Suite, and scheduling tools

· A love of organization, administration, and sparkling clean workspaces

· We are looking for someone who is self-motivated, takes pride in their work, and has a fun and outgoing personality

· High School education will be considered, candidates with an AA or higher preferred

Drobocky Orthodontics has served our community for 35 years. Our main office is in Bowling Green, KY, with additional Glasgow and Franklin, KY locations. This position supports all locations, so be ready for some travel. For further information about us, please visit www.bracesbythebest.com

Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. For additional information, please go to https://www.e-verify.gov/employees/e-verify-overview.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Would you like to opt-in to receiving text messages from the recruiter for this role in relation to the hiring process (i.e. Interview requests, reminders, etc.)? (Note: Selecting “no” will not eliminate you from consideration for this role)

Work Location: One location

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