Job description
The Scheduler will be the first point of contact for all patients providing a consistent superior customer service experience in accordance with the Center’s mission and vison. This position demonstrates excellent customer services techniques, meets and greets patients; answers patient calls; identifies and clarifies patients’ needs and desires, confirms patient's identity and eligibility, obtains required signatures from patients, schedule patients for appointments, and answering patient's questions.
Job Description Summary Minimum Education: • High School Diploma or Equivalent Minimum Experience/Knowledge: • One (1) year working in a customer service (preferably in a medical environment). Understanding of medical terminology, ability to interview patients and interface with physicians, nurses and other professional staff. Required License/Certification:
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