Job description
Lease A Niece, a home care agency in Jamesburg/Monroe Township, is looking for a part-time administrative assistant/scheduler.The ideal candidate will be
A self-starter requiring very little supervision with a pleasant/bubbly personality
Detail-oriented
Adapt to change easily
Accountable, professional and a team player
Strong communication skills
Compassionate & empathetic
Passionate about customer service
This position's primary responsibility will be scheduling and monitoring service to our clients, matching caregivers with clients and coordinating caregiver schedules. This position involves interaction with caregivers, clients, and health care professionals as well as inquiries from prospective clients.
Education: High School Diploma/GED required
Qualifications: Excellent telephone and interpersonal skills. Must be well-organized and have good attention to detail and accurate computer entry skills. Willing to train the right person but must be a good problem solver and able to work independently.
Ensures that all cases are covered and arranges for substitute/back-up coverage as necessary.
Handles/resolves caregiver issues and scheduling changes.
Provides information about services to prospective clients.
Responsible for starting client files.
Serves as the main point of contact for clients, caregivers and case managers.
Works closely with Administrator and Director of Nursing to ensure that hours and pay rates are correct for payroll and billing rates are appropriate for invoicing.
Regular on-call rotation required.
Hours: 9:30 AM – 4:00 PM, Monday through Friday with occasional evenings and weekends
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