This is a remote position

You.

You bring your body, mind, heart and spirit to your work as a Remote Salesforce Analyst.

You’re generous with your thoughts, your partnerships and especially your voice, because your opinion matters.

You’re great at what you do, but you want to be part of something even greater. Because you believe that while individuals can be strong, the right team is invincible.

Us.

System Services is our Corporate Headquarters in Broomfield, Colorado and is located within the Oracle campus. SCL Health is a faith-based, nonprofit healthcare organization dedicated to improving the well-being of the people we serve.

Benefits are one of the ways we encourage health for you and your family. Our generous package includes medical, dental and vision coverage. But health is more than a well-working body: it encompasses body, mind and social well-being. To that end, we’ve launched a Healthy Living program to address your holistic health. Healthy Living includes financial incentives, digital tools, tobacco cessation, classes, counseling and paid time off. We also offer financial wellness tools and retirement planning.

We.

Together we’ll align mission and careers, values and workplace. We’ll encourage joy and take pride in our integrity.

We’ll laugh at each other’s jokes (even the bad ones). We’ll hello and high five. We’ll celebrate milestones and acknowledge the value of spirituality in healing.

We’re proud of what we know, which includes how much there is to learn.

Your day.

As a Remote Salesforce Analyst, you need to know how to:

This role will focus on managing and providing the data needed to support our CRM program and related programs in Salesforce.

• Analyzes and documents user requirements, procedures, and problems to automate or improve Leverage database tools to identify audiences for various internal and external communications, and build supporting lists.
• Translate business requirements into well-architected solutions that best leverage the Salesforce platform, including Salesforce Marketing Cloud.
• Manage the technical delivery of custom development, integrations, and data migration elements of ongoing Salesforce-based projects.
• Collaborate with client stakeholders to assist in defining requirements and deliverables, and set and manage expectations.
• Manage internal and external stakeholders to ensure project timelines are met. Use data and insights to inform and develop new strategies, campaigns and deliverables that drive marketing, communications and business results.
• Collect, organize and analyze customer data to develop meaningful reporting metrics and ROI analysis on various activities.
• Promote mission, vision, and values of SCL Health, and abide by service behavior standards.
• Perform other duties as assigned.
• May be required to be on-call during a regularly scheduled shift.

Your experience.

We hire people, not resumes. But we also expect excellence, which is why we require:

Knowledge, Skills and Abilities:

• Strong knowledge of CRM platform development, configuration and management capabilities.
• Ability to effectively work independently and collaboratively with remote team members.
• Focus on innovation and developing creative approaches to address opportunities and challenges.
• Adaptability and flexibility to refocus efforts and continuously learn as needs change.
• Listens attentively to understand information provided by others.
• Keeps necessary people informed and up-to-date.
• Develop and present materials around specific projects and activities. Expresses thoughts clearly and concisely (verbal and written).
  
• Knowledge of statistics, data architecture, propensity modeling, data analysis, etc.
  
• Relationship management and project management abilities.

Required:

• Knowledge of database architecture, SQL, SOQL or related database skills
• 3+ years of CRM or marketing automation experience
• Experience with data integration tools

Preferred:

• Healthcare industry experience
• Experience with electronic medical record platforms, such as Epic
• Salesforce Health Cloud, Sales Cloud, Service Cloud experience or Marketing Cloud experience
• Experience with SSMS (SQL Server Management Studio)
• Data analytics, statistics or strong excel and math skills
• Tableau experience or related data visualization tools

Education:

• Bachelor’s degree in Computer Science, Information Science, Business or applicable major.

Certification:

• Salesforce certifications of any type preferred.

Your next move.

Now that you know more about being a Remote Salesforce Analyst on our team we hope you’ll join us. At SCL Health you’ll reaffirm every day how much you love this work, and why you were called to it in the first place.

#LI-Remote