ESSENTIAL DUTIES:

• Answer the phones as needed using proper phone etiquette at all times in a timely manner.
• Monitor and respond to emails from Mondrian LA general and sales email box.
• Assist with creating and inputting group and production room lists
• Review and ensuring customer information is up to date
• Audit rates on OTA sites to check or parity.
• Sort and distribute mail fax.
• Responsible for VIP reservations directed by sales manager.
• Ensure department maintains adequate inventory for press kits.
• Assist other coordinators with special projects for internal and external customers
• Handle all apartment/penthouse/long-term requests
• Any other reasonable request made by management that facilitates the operations for the department/hotel.
• Compile and maintain current client mailing list and contact details in Sales operating system.
• Organize promotional activities for new products/services/marketing campaigns. Assist in the preparation and organizing of promotional material or events.
• Generate and distribute various sales reports and statistical analysis as requested.

What we’re looking for…

• Must be proficient in Microsoft Office (Excel, Word, Outlook)
• Hotel hospitality experience
• Organizational skills

What’s in it for you…

• Join an established brand within a fast-growing company committed to not just building hotels but building a global brand
• PTO, great healthcare, competitive pay and rewards for going the extra mile and living our values
• Excellent discounts across the global Ennismore family for you and your nearest and dearest
• Plenty of opportunity to progress and change it up as part of a global family of brands
• Training to get you settled into your role, learning opportunities to broaden your skillset and development that helps you think, make and thrive at work

Mondrian LA is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Pay Range: $23.00 - $25.00 per hour

Skills