Job description

About The Opportunity

Practice Hospitality is seeking a great Sales Manager with experience in Group selling and local selling to join the team at the Hotel Colee, the most beloved hotel in Buckhead.

About The Hotel

Designed to be the place where Atlanta turns up, turns out and gets down to business, Hotel Colee is at home in the heart of Buckhead. The neighborhood’s first Autograph Collection hotel and a proud member of Marriott, Hotel Colee’s independent spirit takes flight with inviting interiors and innovative programming centered around causing celebration. With 7,500, sq. ft of meeting space, 291 well-appointed rooms, an exciting rooftop bar, pool deck perched over Peachtree Road and delectable food and drink morning to night, the property offers business travelers and group clients plenty of excuses for putting on their feathers and daring to make a statement.

Job Role

Represents the hotel in the development of market segment(s) and new customer relationships while maintaining existing relationships with assigned accounts while consistently striving to maximize revenue in rooms, public space, food and beverage and ancillary products and services.

Responsibilities

• · Meet with and entertain customers and prospective customers to solicit and respond to leads, by telephone or direct conversations with customers requiring moderate size group accommodations for moderately complex meetings and/or meeting space and/or on-site (hotel) catering, based upon leads and account files assigned by the Director of Sales.
• Courteously answer incoming phone calls from persons inquiring about the rental of guest rooms and/or meeting space and/or the purchase of on-site (hotel) catering.
• Qualify customer, either inquiry related or driven by solicitation, for strategic buying needs and uncover personal buying needs.
• Prepare proposals and/or contracts to advise prospective customers primarily of the hotel guest rooms, but also meeting space and/or banquet date, space and rate availability. Calculate and quote prices within guidelines for same.
• Attend weekly sales departmental meeting and other scheduled meetings to support business operations, e.g., tentative review, lost business review, group-pick up, etc.
• Conduct site inspections with potential customers, visiting guest rooms, meeting space and banquet facilities, as well as other hotel facilities.

Requirements

· Requires a minimum of two year’s experience in hotel sales.

· Basic knowledge of the hotel structure/layout and how all departments interact. Basic knowledge of various types of set up styles used in the meeting rooms.

· Basic knowledge of audio-visual equipment, telecom equipment, lighting and room temperature control.

· Extensive knowledge of market and related meeting industry.

· Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to diffuse anger, collect accurate information and resolve conflicts.

· Proficiency in the use and operation of computer systems with the ability to navigate efficiently through Word, Excel, Outlook, in house sales system

· Ability to read, write and speak the English language to fully comprehend guest requests, memos, proposals, general correspondence and similar written materials.

Job Type: Full Time –Exempt

Benefits:

· 401(k)

· 401(k) matching

· Dental insurance

· Disability insurance

· Employee assistance program

· Employee discount on hotel stays

· Flexible spending account

· Health insurance

· Life insurance

· Paid time off

· Vision insurance

· Hospital indemnity insurance

· Eligible to participate in the Employee Referral Bonus Program.

About The Company

Practice Hospitality manages hotels differently. A growing company with opportunities for advancement, we infuse hotels with style, spirit, and soul. We inspire, innovate and advocate. We deliver results and do well by our owners because we respect the individuality that we all bring to the table, the connectedness of our world and the impact we have on our community.

We are looking for someone who thinks big because, at Practice Hospitality, we value creativity, emotional intelligence, problem solving and innovation. This is an opportunity to be an integral part of a team that supports one another, is empowered, and holds themselves accountable. If you bring your A game every day and pursue excellence with tenacity, we want to invest in your professional and personal growth. But, more than anything, we are looking for good humans who care about our guests, each other and making every moment together enriching, fulfilling and fun.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Commission pay

Experience:

• hotel sales: 2 years (Preferred)

Language:

• write, read English (Preferred)

Work Location: One location

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