Job description

Position Description:
About The Opportunity

Practice Hospitality is seeking a great team member in the capacity of Sales Coordinator to join the team at the Hilton Dallas Park Cities, the most beloved hotel in Dallas affluent Park Cities neighborhood.

About The Hotel

Nestled in the heart of Dallas most desirable neighborhood, Hilton Dallas Park Cities is a hotel that treats new friends like neighbors and neighbors like family. Committed to creating remarkable hospitality experiences that foster connection, it is integrated into the fabric of the neighborhood with interesting and exceptional service. Just minutes from Love Field, Hilton Dallas Park Cities the ideal home base for business, leisure and small group travel. With 230 guest rooms, 10,000 sq. ft. of meeting space, an inviting rooftop pool, grab-and-go that serves up healthy breakfast options and the hotels bar open for drinks and small plates every evening, this is where good things happen, and all are welcome.

Job Role

Provide clerical/administrative support to Directors and Sales Managers in coordinating and disbursing information relating to sales and service.

Responsibilities

Responsible for initiating the preparation of proposals and/or contracts to advise prospective customers primarily of the hotel guest rooms, but also meeting space and/or banquet date, space and rate availability.

Responsible for initiating reservations for group attendees, preparing rooming lists, revising existing reservations, building group blocks in the PMS as needed.

Communicating to external customers any communication deemed necessary by the event service managers.

Assist the Sales Managers upon request to conduct site inspections with potential customers, visiting guest rooms, meeting space and banquet facilities, as well as other hotel facilities.

Data entry using Delphi, Microsoft Word and Excel. Copying and distributing of internal/external letters, forms, bookings, contracts, resumes, room lists, schedules, and mail.

E-mail correspondence directed by managers as needed.

Filing, faxing, and distribution of incoming/outgoing mail.

Answer telephone and assist internal and external guests with requests.

Requirements

Requires a minimum of two years of experience in guest contact areas of the hospitality industry. Hotel Experience preferred. Must have one-year previous experience as administrative assistant in related field preferred.

High School Diploma or equivalent required. 4-year college degree preferred.

Ability to handle multiple customer and operational demands with a high degree of professionalism, operating often with time sensitive deadlines.

Ability to use time management skills to complete tasks timely meeting required deadlines.

Interpersonal skills to provide overall guest satisfaction for internal/external guests.

Ability to work under pressure and deal with stressful situations during busy periods.

Skilled with the use of multi-line telephones and with voice mail.

Proficiency in the use and operation of computer systems: Word, Excel, PowerPoint, and other systems (i.e., Access, Outlook, and other relevant programs).

Office machine experience: fax, photo copiers with sorting and stapling ability.

Knowledge of alphabetical filing systems.

Excellent communication skills to include the ability to read write and speak the English language to fully comprehend guest requests, memos, proposals, general correspondence and similar written materials.

Job Type : Full Time-Non-Exempt

Benefits:
401(k)

401(k) matching

Dental insurance

Disability insurance

Employee assistance program

Employee discount on hotel stays

Flexible spending account

Health insurance

Life insurance

Paid time off available 90 days after start date

Vision insurance

Hospital indemnity insurance

Eligible to participate in the Employee Referral Bonus Program.

About The Company

Practice Hospitality manages hotels differently. A growing company with opportunities for advancement, we infuse hotels with style, spirit, and soul. We inspire, innovate and advocate. We deliver results and do well by our owners because we respect the individuality that we all bring to the table, the connectedness of our world and the impact we have on our community.

We are looking for someone who thinks big because, at Practice Hospitality, we value creativity, emotional intelligence, problem solving and innovation. This is an opportunity to be an integral part of a team that supports one another, is empowered, and holds themselves accountable. If you bring your A game every day and pursue excellence with tenacity, we want to invest in your professional and personal growth. But, more than anything, we are looking for good humans who care; about our guests, each other and making every moment together enriching, fulfilling and fun.

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