Sales Analyst Team Lead

We are currently in search of a Sales Analyst Team Lead to join our Sales department of the Marquardt Group in our location Rochester Hills (USA).

The Sales Analyst Team Lead will report to the Director of Sales and is responsible for leading, supervising, and ensuring training for a team of Sales Analysts. The Manager will deliver compliant sales administrative support to ensure robust contract management, excellent customer service, and responsive change management. In addition, the Manager will coordinate the various customer survey questionnaires including supply chain surveys, diversity and environmental responsibility.

Responsibilities:

• 
  Manage and coordinate the sales analysts to follow internal processes
• Manage and analyze open issues or potential program challenges
• Build, manage and motivate the Sales Analyst team
• Report any account concerns and escalate issues when necessary to appropriate leadership including KAMs
• Supports all sales activities within the development process, including sample order fulfillment, settlement of project and ECN Workflow steps
• Contract and PO Management, review and filing with KAM
• Assures timely review and input in workflow for engineering changes by Sales department
• Works with finance department on Invoices, overdue AR issues, debit disputes and credit line management
• Escalates overdue AR issues with customer
• Supports customer complaints; Addresses, escalates commercial topics in case of logistics and quality charges
• Follows up on price negotiations, maintains price sheets and ensures annual price alignment
• Lead service part quotation process
• Solid understanding of supply chain logistics processes
• Translate contracts into scheduling agreements, EDI process
• Works with SAP, understands and able to read material master data & BOM
• Administrates Customer Portals
• Manages the answer of customer surveys, assembles appropriate cross-functional team, ensures answers are provided on time
• Works with Production planning and manages customer capacity tickets \ spikes to be answered on time
• Manages the timely answering of Engagement\ Capacity studies for volume increases and or additional programs
• Other duties as assigned by manager.

Required Qualifications

• 
  5+ years of experience in an automotive sales administrator function
• 3+ years of experience leading a team
• Excellent SAP, PLM and Excel skills are essential
• Working knowledge of customer supplier portal(s) ; GM, Stellantis, Ford, Toyota
• Associate’s Degree in a related field is required
• Strong interpersonal skills, able to work with multiple internal stakeholders through to General Manager

Core Values We Admire:

• Integrity – You believe in honest and transparent communication internally and externally
• Flexibility – You enjoy a fast-paced, dynamic environment and remain positive and agile when plans change and evolve
• Partnership – You are an excellent team player who is able to build strong relationships and effectively partner with other team members to achieve results
• Innovation – You think outside of the box and share your ideas with the team to support new and game changing technology
• Pursuit of Excellence – You strive to be the best, in and out of Marquardt

The Perks of Working at Marquardt:

• Innovative products and diverse customer base
• Competitive compensation and paid vacation annually plus personal time
• Generous benefits including medical, dental, vision, and life insurance that start on your first day, as well as disability and 401k with matching
• Support and resources to continue your learning and development, including a tuition reimbursement program
• Supplier discounts on GM, FCA, and Ford
• Amazingly smart and fun teammates, and a management team invested in your development and success
• Company events such as picnics and holiday gatherings and supporting the community as a team

Contact Person:
Lisa Laporte, +1 248-293-7781
Recruiting-US-RO@marquardt.com

Marquardt Switches Inc. • 2990 Waterview Drive • Rochester Hills, MI • 48309 • USA