Room Service Server

Full Time
Detroit, MI 48226
Posted
Job description
WE’RE CHANGING ENTERTAINMENT. COME JOIN US.:

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!
WE LOVE OUR WORK.: This position is responsible for the set-up, deliver and retrieve all food and beverage orders to guest rooms and hospitality suites while ensuring quality service, guest satisfaction and the achievement/maintenance of company standards. Essential Functions - Set-up and delivery all food and beverage orders in accordance with established guidelines, procedures and policies as prescribed by company standards. - Answer the telephone and take all customer orders in accordance with operating policies and procedures. - Conduct floor sweeps and retrieve of all food and beverage trays in order to maintain established sanitation guidelines. - Set-up and delivery all ViP amenities. - Service all hospitality suites in accordance with BEO and established policy and procedures. - Respond to customer needs, issues, comments and problems to ensure a quality experience. - Perform all cash handling responsibilities in accordance with company policies and procedures. - Attend regular meetings as scheduled. - Other job-related duties as assigned. BRING US YOUR BEST.: Ability to communicate effectively with guests, team members and guests; Understand and comply with all company and departmental rules and regulations, policies and procedures; Skill in establishing and maintaining effective working relationships with staff and guests; Ability to read, write, and communicate verbally in English; Ability to perform intermediate math; Must have a working knowledge of Microsoft Office and ability to learn new software. STAY IN THE GAME. FOLLOW US.:
We’ve grown to become the most innovative omnichannel provider of entertainment experiences, thanks to our 12 retail brands representing 43 destinations across North America, online gaming via Barstool Sportsbook and theScore |BET.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

We're changing entertainment. Follow us.

Equal Opportunity Employer

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