Job description
Overview:
What we offer...
**This is a Remote/Work From Home Opportunity**
What we need...
For remote work, this position requires that you provide a high-speed internet connection, subject to applicable expense reimbursement requirements (if any), and a work environment free from distractions.
Who we are ...
Ciox Health merged with Datavant in 2021, creating the nation's largest health data ecosystems, powering secure data connectivity on behalf of thousands of providers, payers, health data analytics companies, patient-facing applications, government agencies, research institutions and life science companies. The combined company is focused on improving patient outcomes and reducing costs by removing impediments to the secure exchange of health data. Ciox, a Datavant company will offer the ability to access, exchange, and connect data among the thousands of organizations in its ecosystem for use cases ranging from better clinical care and value-based payments to health analytics and medical research.
What we offer...
At Ciox Health we offer all employees a place to grow and expand their current skills so that they can not only help build Ciox Health into the greatest health technology company but create a career that you can be proud of. We offer you complete training and long-term career goals. Our environment is what most of our employees are the proudest of and our Operations Team comprises some of the brightest and most talented individuals. Give us just a few moments to explain why we need you and hope you will help us change how the health Industry manages its' medical records.
**This is a Remote/Work From Home Opportunity**
What we need...
This position is accountable for managing, planning and leading the remote embedded teams and inventory making sure that all projects are completed in accordance to their due dates. This position serves as the primary point of contact for the remote team, including but not limited to chart retrieval, project prioritization and escalations.
Responsibilities:
What You Will Do...
Monitors volume, chart retrieval, scheduled dates and completion dates as- Maintains transparent communications with multiple regional managers of operations and vice- presidents of operations to ensure healthy relationships with the
- Responsible of maintaining key performance indicators for the remote team above
- Reviews and follows up on departmental metrics to maximize
- Completes routine and non-routine reports, as well as status reporting and management, in order to review performance data that includes financial and productivity metrics, and overall department
- Coach, mentor and develop staff, including overseeing new employee on-boarding and providing career development planning and opportunities.
- Communicates job expectations; planning, monitoring, appraising and reviewing job
- Ensures that the team maintains confidentiality, information security and ethical behavior when handling protected health information.
- Provides effective performance feedback through employee recognition, rewards, and disciplinary action when necessary.
- Administer payroll bi-weekly by approving and validating remote team employee's time-sheets, making sure correct allocations to the different cost centers, depending on the multiple accounts worked on.
- Prioritizing projects depending on the daily needs of the company, including field operations, account
- management and embedded inventory leadership.
What Helps You Stand Out...
- Experience in a healthcare environment is preferred
- Demonstrated effectiveness at coaching and mentoring others
- 2-year EMR related experience strongly preferred
- 3+ years Health Information Management related experience strongly preferred
- Knowledge of MS-Office at intermediate/advanced level and at least one year
- Experience in leading people strongly preferred
- Demonstrate ability to work effectively and collaboratively in a matrixed, cross-departmental environment
- Excellent detail-orientation and accuracy with high volume environment
- Ability to create and manage efficient processes and drive for increased productivity
- Highly proficient at troubleshooting and problem-solving complex issues
- Skilled at effective conflict resolution
- Proficient in Excel for reporting
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Ciox Human Resources and determined on a case-by case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
For remote work, this position requires that you provide a high-speed internet connection, subject to applicable expense reimbursement requirements (if any), and a work environment free from distractions.
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