Job description
Overview:
Are you a high-energy retail manager who excels in running the day-to-day operations of retail store locations? Do you go all out in supporting top-performing retail sales teams while maintaining organizational success?
Come join the TROC Nation……Where growth is always an option!
Here are the details:
EEO Information:
Notice of E-Verify Participation
Are you a high-energy retail manager who excels in running the day-to-day operations of retail store locations? Do you go all out in supporting top-performing retail sales teams while maintaining organizational success?
If you answered YES, then T-ROC, is the place for you to jump-start your career!
Come join the TROC Nation……Where growth is always an option!
We are looking for articulate, inspiring, entrepreneurial people leaders to join us as an Operations Manager, who will successfully support the retail operations for the brick and mortar stores for two of our largest clients. As the Operations Manager, you are responsible for the overall performance of the operations team, as well as providing expertise on all Let’s Talk Mobile/Xfinity (LTM) and US Cellular promotions, plans, and products.
Here are the details:
- Responsible for the overall performance of the operations within retail locations.
- Develop, maintain, and deliver compliance reporting on a regular cadence and for ad-hoc requests
- Manage budgets including forecasting and invoices
- Develops, implements, and communicates operational strategies and solutions
- Assist retail staff across company to ensure they meet set objectives
- Provide training to retail employees to develop their skills and enhance their job performance
- Ensure compliance with company policies and procedures
- Provide solutions that address performance issues in a timely and effective manner
- Monitor the activities of the customer service department of retail outlets to ensure a satisfied clientele
- Contact store managers and other retail staff to communicate relevant information
- Mentor and motivate sales staff to put in their best in order to achieve financial goals
- Visit retail establishments to ensure efficient and effective management as well as high performance sales
- Follow through on policies for the merchandising of goods in retail stores
- Monitor inventory levels to determine the need for stock supply at each retail outlet
- Ensure compliance with health/safety policies and procedures at retail sites
- Listen to customer complaints to address & resolve their issues
- Evaluate operational and financial records to determine sales performance of a retail store.
What’s in it for you:
Competitive salary plus annual incentive bonus!- Mileage reimbursement
- Medical, Dental & Vision Insurance, PTO, Daily Pay, and more
- Paid Training and ongoing learning opportunities provided
- Great growth potential
What you need to Roc the role:
- Bachelor’s degree in business or related field, or equivalent work experience in lieu of degree
- 5+ years operational experience in a multi-location retail business
- Must be able to work a flexible schedule, including late nights, weekends and some holidays
- Must be able to work independently and not require constant supervision
- Strong communication and presentation skills
- Ability to interpret financial data, budgets, P&L
- Understanding of inventory management; warehouse and logistics experience desired
- Familiarity with Point of Sale and Merchant Services systems
- Excellent organizational and time management skills
- Microsoft Office proficiency, especially Excel, Word, Outlook
- Must be able to travel within a designated sub-market
- Must have a clean driving record; proof of automobile insurance is required
Who is T-ROC? At T-ROC, we empower people with
“Power of People and Technology”. You will have in the palm of your hand, the hottest brands rocking the most innovative technologies on the planet! Your knowledge will be the fuel that brings technology to life for your T-ROC customers!
What it is like to be a T-ROC’ER, your
entrepreneurial spirit will be valued. Your desire to
work honestly and with the utmost level of
integrity will be appreciated while
amazing customers with your technical expertise. Do you
crave change? We do so with gusto and have
fun the T-ROC way!
EEO Information:
Equal Opportunity Employer / Special Accommodations
T-ROC is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status or genetic information. As part of this commitment T-ROC will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email ADA@trocglobal.com describing the accommodation.
Notice of E-Verify Participation
T-ROC participates in E-Verify. To learn more use this link E-Verify
Min: USD $50,000.00/Yr.
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