Wren Kitchens, the UK’s number one kitchen retailer and manufacturer, have rapidly expanded into the USA. Wren is famous for providing tailored, luxury kitchens at affordable prices. We could not be more excited to be opening new kitchen showrooms, manufacturing facilities and corporate offices in 2022.

With our exponential growth, we are looking for incredible individuals to join us and continue our success story!

What Wren Offer:

• A fantastic team environment, with great facilities

• Excellent training and development programs
• Fantastic career progression
• High-quality IT equipment and software
• Generous PTO and benefits

The role of a Wren Retail Trainer is exciting, fast paced and pivotal to the ongoing success of retail employees. With varied delivery methods on hand, and a team of experts to support creativity, this is a fantastic and rewarding opportunity! Wren Kitchens not only look after their customers, they look after their employees too! The Retail Trainer role comes with an excellent benefits package, a supportive environment and a career where you can grow and develop! This is a field based role, as such travel between our showrooms across the North East of America is required.

Main Responsibilities:

• The Retail Trainer must understand the Wren business, culture and mindset
• The ability to recognize what support Wren’s learners require and be proficient in training the required operational and technical content
• Stakeholder engagement is essential, putting training at the forefront of business objectives and strategy
• Be the “go to” expert on all training matters within assigned area(s)
• Capture and cascade the habits and practices of successful designers
• Training design and delivery methods must embrace new methods and technology
• Promote the use of learning solutions, including Flight Academy and maximize the use of webinar training
• Management of training projects. Coordinate head office training interventions within assigned area(s)
• This will include all (post academy) training interventions within assigned area(s)
• Responsible for identification, design, delivery and full administration of training within assigned area(s)
• Ensure that training records are accurate and up to date
• Stay connected with the head office on strategic plans and cascading key messages and process
• Evaluation and reporting on effectiveness of training
• Build a strong working relationship with all managers in the USA

Essential Skills and Knowledge

• Must be able to travel to the Connecticuit, New Jersey, New York, and Pennsylvania as needed

• Experience training for retail/customer service roles or extensive sales experience
• Excellent communication skills
• Comfortable working in a fast paced environment
• Be able to demonstrate examples of training delivery and results
• Have a natural and engaging flair for delivery
• Excellent IT Skills
• Experience of design software would be advantageous
• Must have a valid drivers license