Job description

The Woolly Bugger is the signature restaurant at Sankoty Lakes Resort in Spring Bay, Illinois. Join us lakeside to share a locally-sourced menu of approachable and wholesome food, exceptional wines and craft cocktails. The Woolly Bugger at Sankoty Lakes promises a relaxing atmosphere with a gorgeous view.

Situated on the immaculate waters of the Sankoty Aquifer, Sankoty Lakes is home to some of the cleanest, clearest water on earth. This world-class wilderness retreat offers outdoor recreation, education and relaxation experiences like no other, including unique Midwestern trout and fly fishing experiences. From camping at our beautiful RV park and private glamping tents to our unique beachfront and stunning lakeside views, we invite you to stay, play, and explore the great outdoors amidst the breathtaking beauty of the Central Illinois River Valley

Retail Attendant

“People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.
Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and a genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.

Columbia Hospitality is a national management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members.

The Brass Tacks

• Maintain warm and professional attitude at all times to ensure exceptional guest experience
• Knowledge of opening and closing procedures
• Balancing of registers and knowledge and accuracy of closing procedures for registers
• Knowledge of inventory received and back stock; Upkeep of all floor merchandising and displays; Assist with receiving, tagging and transporting of new merchandise
• Assuring neatness and cleanliness of store, point of purchase station and storage areas
• Ensure cleanliness and organization of all back areas, including outdoor storage and container
• Provide constant communication with other team players and with supervisor on special request and or orders
• Knowledge of shipping procedures for store merchandise and interdepartmental transfer procedures
• Anticipating guest constant changing needs
• Participate in using positive suggestive selling techniques
• Assists in the training of new/other employees
• Participating in counting inventory

The Perks

• Eligibility of perks is dependent upon job status
• Paid Time Off (Because Balance Matters)
• 401K Match (Free Money)
• Values Based Culture (#OMGLIFE)
• Benefits - Medical, Dental, Vision, Disability Coverage
• Company Contributed HSA/FSA Plan
• Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
• Third Party Perks (Movie Tickets, Attractions, Other)
• Company Sponsored Life Insurance Policies
• Employee Assistance Program
• Team Member Outings
• Diverse Work Group
• “Columbia Cares” Volunteer Opportunities
• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
• Ability to Climb the Ladder
• Online Learning Platform to Help You Grow!

The Nitty Gritty

• Previous experience in a retail environment strongly preferred
• Strong customer service skills
• The ability to clearly and effectively communicate
• Basic math skills required for accurate currency handling

The Fine Print
Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values.

Accountability | Creativity | Enthusiasm | Honesty | Inclusion | Respect

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