Job description

RESIDENTIAL COUNSELOR – TURNING POINT (4 P.M. – 12 A.M.)
FULL-TIME / NON-EXEMPT
STARTING WAGE: $22.00 - $25.65
REQUISITION ID – 47928

Working at Larkin Street, no matter what department, means making a real difference in the lives of young people experiencing homelessness. Our team is skilled, diverse, and passionate. Our culture encourages achievement and professional development, as well as teamwork and self-care. Our focus is always on the young people at the heart of our mission and to nurture potential, promote dignity and support bold steps by all.
For more information about us, visit www.larkinstreetyouth.org.

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PROGRAM INFORMATION:*
Located in Berkeley, California, Turning Point is a Transitional Living Program (TLP) designed to assist homeless youth ages 18 to 24 to obtain and maintain independent permanent housing. Participants reside in the program housing for up to two years with the goal of moving as soon as possible to permanent housing. Turning Point provides services to up to 12 youths at any given time.

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PRIMARY RESPONSIBILITY:*
Reporting to the Program Manager, the primary role of the Residential Counselor is to maintain a safe, healthy, and appropriate environment for service delivery to homeless and/or marginally housed transitional-aged youth. The Residential Counselor performs this role by maintaining facility control through shift coverage, providing information about availability and types of services to clients, providing certain services to clients, and documenting efforts.

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ESSENTIAL JOB FUNCTIONS:*

• Maintain facility control.
• Maintain shift coverage and primary supervision and support of clients. Answer phone and direct callers appropriately.
• Set and contribute to a safe, dignified, orderly atmosphere by enforcing program rules, policies, and procedures.
• Conduct regular rounds of the facility (including wellness checks) and interact with clients to share information, provide supplies, and facilitate interventions.
• Ensure the safety of clients by controlling access to facilities and helping to ensure adequate health and safety standards are maintained throughout the facility.
• Perform minor janitorial and maintenance duties (including, but not limited to taking the trash out, sanitizing work areas, and distributing appropriate laundry bags to each client) while reporting major facility issues through the site supervisor.
• Respond to emergencies appropriately, including contacting appropriate staff, and interacting and cooperating with police, fire, and medical personnel as needed.
• Update shift log on each shift.

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OTHER DUTIES AND RESPONSIBILITIES:*

• Participate in agency-wide activities including but not limited to new hire orientation and other training and all-staff meetings.
• Oversight and maintenance of community spaces.
• Safety awareness of situations and spaces.
• Effective management of resources including food/meal delivery (prepackaged meal drop-off), laundry, and perimeter of the facility.
• Responsible for supporting program services within the common areas. For example, crisis intervention or helping to maintain the safety of the program.
• Responsible for contributing towards the care and welfare of staff and the clients we serve.
• Support other Larkin Street housing programs located in San Francisco.
• Other duties assigned.

EDUCATION:

• High School Diploma or Equivalency

BACKGROUND & EXPERIENCE:

• Experience in a residential program
• 2-3 years of experience working with high-risk youth in a shelter and/or transitional or supportive housing program(s) preferred
• Ability to notice symptoms of use and abuse, recovery and treatment philosophies
• Working knowledge of issues facing homeless youth who are actively using substances
• Must be a self-starter with excellent follow-through skills
• Must also have the ability to work with high-risk youth and with diverse staff, clients, and volunteers
• Proficient in Microsoft Office (Word, Excel, and Outlook)

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PHYSICAL & LANGUAGE REQUIREMENTS:*

• Requires ability to lift, transfer, push/pull, maneuver, and reposition 25 lbs.
• Ability to reach, bend and walk
• Finger manipulation
• Ability to comprehend complex materials
• Ability to speak and write English clearly and accurately

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PERKS & BENEFITS:*

• Competitive salary commensurate with experience.
• Medical, dental, vision, life, and disability
• Paid time off (vacation and sick time)
• Paid holidays
• Paid Sabbatical after 5 and 10 years of service
• 403(b) Retirement Plan with employer matching

Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment for qualified applicants with arrest and conviction records.

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This position is represented by SEIU 1021 under a collective bargaining agreement.*

All City and County of San Francisco employees are required to be vaccinated against COVID-19 as a condition of employment. For details on how it is applicable to your employment, please click here.

Larkin Street Youth Services is an equal-opportunity employer. Larkin Street Youth Service seeks qualified candidates with an interest in the non-profit sector. We are committed to embracing diversity and consider all applicants for all positions without regard to color, ethnic background, religion, sex, gender, gender identity, sexual orientation, national origin, age, disability, HIV/AIDS status, veteran status, or any other legally protected class. We encourage applicants of diverse backgrounds to apply for any open position in which they feel qualified.

Job Type: Full-time

Pay: $22.00 - $25.65 per hour

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