Job description
Overview:
Please specify your preference:
Program Description
Thea Bowman Permanent Supportive Housing serves single adult men and women moving out of chronic homelessness as well as homeless veterans. This building was built less than two years ago and offers furnished units, a variety of community spaces, and resident engagement activities. This program will serve homeless community members in South King County.
Position Description
Responsibilities:
Part-time
position starting at $20.12/hr (D.O.E)
Please specify your preference:
Swing Shift: Monday – Friday, 3:00pm to 11:00pm. – One (1) shift available
16-hour Permanent Swing Shift: Saturday and Sunday 3:00pm to 11:00pm – One (1) shift available
16-hour Permanent Day Shift: Saturday and Sunday 7:00am to 3:00pm – One (1) shift available
Program Description
Thea Bowman Permanent Supportive Housing serves single adult men and women moving out of chronic homelessness as well as homeless veterans. This building was built less than two years ago and offers furnished units, a variety of community spaces, and resident engagement activities. This program will serve homeless community members in South King County.
Position Description
Resident Services Staff (RSS) provide excellent customer service and maintain the safety and security of the building. RSS offer outreach and community resources to residents; they also enforce program rules outlined in the resident lease. This position performs service-delivery based on the values inherent in Catholic Community Services’ mission, the principles of harm reduction, and the philosophy of ‘housing first’, honoring and respecting the dignity of each resident.
Responsibilities:
Resident Engagement
- Create a welcoming environment for Thea Bowman PSH residents
- Provide crisis intervention and advocacy to men/women in a harm reduction program
- Explain and enforce building and program rules
- Maintain a safe and comfortable environment
- Execute safety protocols, i.e. walking resident floors and monitoring security cameras
Administrative Responsibilities
- Review and document interactions in electronic log
- Complete Incident Reports
- Complete and submit work orders to property management for residents
- Greet tenants and visitors, assuring they sign in properly and maintain the safety of the building.
General Responsibilities:
- Participate in staff meetings
- Contribute to and support a positive, team-oriented work environment; participate with other staff members in decision-making processes.
- Maintain cleanliness and order at staff area/front desk.
- Perform other job-related duties as assigned.
Minimum Qualifications
- Social service experience (minimum of six months).
- Demonstrate an understanding of trauma, mental illness, alcohol and drug use, and domestic violence.
- Skilled in problem-solving, crisis intervention and conflict mediation.
- Basic computer skills with ability to maintain up to date and meticulous records.
- Excellent oral and written communications
- Must have a reliable phone or voice mail service.
- Must have reliable transportation.
- Ability to work independently in addition to working as a member of a team.
- Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations.
- Support and uphold the mission, beliefs and values of Catholic Community Services.
Preferred Qualifications
- College level classes toward degree in Social Service.
- 1 -2 years previous work experience in a social service program.
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