Job description
WE ARE GROWING! Join a company that promotes a family friendly and fun working environment. First Flight Rentals has an opportunity available for a Rental Manager position in our Kill Devil Hills office. This is a full-time year-round position. Rental Managers are first and foremost responsible for overseeing owner and guest satisfaction, consistently checking the ongoing condition of our owners’ properties and ensuring tenant satisfaction in addition to handling guest complaints. The ideal candidate would also have skills in Revenue Management with an organized patient frame of mind. Strong customer service and decision-making skills and a positive attitude are necessary. We wear all hats here and work together as a team!
Job duties include helping reservations staff when needed, lead management skills, day to day operations (monitoring housekeeping and maintenance work orders). You should be prepared to help our guests, owners and vendors in a polite and professional manner.
- Weekends are required.
- Knowledge of VRM, Word, Excel, Outlook preferable
- Experience in vacation rentals is favorable but not required
- Resumes will be confidential
Schedule
Standard business schedule
Day shift 8:30 AM to 5:00 PM
Fixed weekly schedule (Off on Thursdays and Fridays)
40 + hours per week, salaried position
Emergency Phone is rotated every 5 weeks between staff
Benefits
Vacation/Sick PTO Time
Thanksgiving Day, Christmas Day, New Year’s Day are paid holidays
On the job training, your success is our success!
Job Type: Full-time
Pay: $48,000.00 - $55,000.00 per year
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
- Parental leave
- Tuition reimbursement
Experience level:
- 1 year
- 3 years
Shift:
- Day shift
Weekly day range:
- Every weekend
Ability to commute/relocate:
- Kill Devil Hills, NC 27948: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- DO YOU HAVE A NORTH CAROLINA REAL ESTATE LICENSE (REQUIREMENT FOR POSITION)
Experience:
- Customer service: 3 years (Preferred)
Work Location: In person
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