Job description

Why work for our company?!

-We’re at the cutting edge of medical device robotics with 0 true 1:1 competitors in the market currently.

Through innovative technology developed at MIT with clinical trials conducted at Harvard Medical School, our organization represents what the brightest medical minds can achieve for patients. You have an opportunity to be a part of it!

-We’re publicly traded and financially healthy! Our positions are open due to significant growth, and the sky’s the limit! If you take a high level of pride in your work and you’re attracted to growth, we want to hear from you.

-We’re a highly selective organization that only hires the best and most passionate.

What does our product do?!

Our product is the 1st of its kind to be launched into the commercial market, and it’s being used to support neuro-affected patients (primarily stroke) who have lost function in their arms.

Essentially, we’re in a sister space to prosthetics. Our patients have all their limbs and digits but, in our case, they have a “dead” arm - meaning, an arm they are unable to use.

With our product - which is a brace equipped through the latest technologies to tap into our patients’ own brain (EMG) waves and amplify muscle tissue response - our patients are able to restore physical function!!

Since the device “links in” to our patients’ central nervous system, they say when they use our brace, that it feels like moving their own arm themselves. This is where our name is derived! Myomo is short for “My O*wn Mo*tion.”

Find out more about us at: www.myomo.com

What would you do in this role?!

Our Patient Advocate/ Patient Navigator provides administrative support and executive assistance to Medical Affairs staff and the Patient Access Manager to enable efficient workflow!

You would interface between patients and physicians, communicating and collecting the necessary documentation in order proceed with obtaining the MyoPro throughout the insurance process.

Responsibilities

• Assist with external communications for Medical Affairs to/from other Myomo departments and externally. (i.e., medical offices and therapy clinics).
• Communicate with physicians/medical offices and collect necessary documentation for demonstrating medical necessity for our product.
• Interact with patients in the insurance process, e.g. obtaining insurance information, facilitating patients to schedule face-to-face appointments with providers, and ensuring patients' status is updated in the Myomo pipeline.
• Manage appropriate caseload of candidates in the insurance pipeline.
• Ensure candidates complete necessary paperwork in a timely fashion to move forward in the insurance process.
• Schedule and coordinate with the ALJ (as needed) for upcoming and pending hearing responses, ensuring that offices have the necessary documentation to proceed with the case.
• Connect with candidates as needed for signing of special authorization forms if required in a particular insurance process.
• Attend Medical Affairs and company meetings as scheduled.
• Perform any other administrative assistance required by the Manager.

Qualifications

• 4+ years of administrative experience in a medical office setting, with background reading/understanding medical records and insurance documents.
• Comfortable with diverse computer programs. (e.g. MS Office, email, various electronic medical records / billing software)
• Excellent written/verbal, interpersonal, and organizational skills.
• Comfortable in a fast-paced environment with the ability to prioritize.
• Ability to meet deadline with specified time constraints.
• Work well independently and in teams.
• Accuracy and attention to detail, along with the ability to adapt in a changing work environment.

Job Types: Full-time, Part-time, Contract

Pay: $25.00 per hour

Schedule:

• Monday to Friday

Experience:

• Medical administrative: 4 years (Preferred)

Shift availability:

• Day Shift (Preferred)

Work Location: Remote

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