Central Washington University is recruiting an Office 365 System Administrator to join our Enterprise Application team in Ellensburg, Washington. This role is an important member of our team as they enhance the vision for the University. The role is a remote position, which means you can help us Change Students' Lives from anywhere in the US. We're offering a salary, depending on experience, from $80,064 - $105,060 annually plus the awesome CWU benefits.

Who we are:

We are a team of individuals committed to Changing Students' Lives. No matter what job, each of us plays a part in supporting and empowering our students to fulfill their dreams.

Working in higher education provides career growth and career choice. Think of a university campus like a mini city, operating across 380 acres. You’ll find diverse academics, libraries, athletics and sporting events, full service and quick serve dining, conferences and events from small to large, recreation centers, housing for ~10,000 students, health services, police and public safety.

For the seventh time in eight years, CWU is a recipient of the prestigious Higher Education Excellence in Diversity (HEED) Award from INSIGHT Into Diversity magazine. Come join us on our journey to encourage, inspire, and create spaces where all identities thrive on campus.

Tour our campus in Ellensburg here. www.youtube.com/watch?v=HjdhOegDa9A

What we offer:

Our investment in you begins the day you join our team, a healthy and successful future for you is important to us. We offer medical, dental, life and disability insurance, retirement and optional savings plans, tuition assistance for you and your dependents, discounts across town, an employee assistance program for individualized counseling, and a wellness incentive program. Learn more: www.cwu.edu/hr/benefits-perks-discounts.

The Role:

Enterprise Operations, in the division of Information Services and Security, designs, implements, and maintains the server and other compute infrastructure for university enterprise systems for both on premise and cloud platforms. Maintains critical information systems such as enterprise databases, identity and access controls, and auxiliary systems. This position is one of six IT System Administrator – Journey within the division and is the technical lead for O365 administration.

All employees are expected to support CWU’s commitment to diversity and to bring and support inclusion into the university environment.

Organizational Education and Documentation

• Interacts with customers across the organization in cooperative efforts to disseminate detailed information regarding new and existing technologies with O365.
• Develops training materials and documentation in conjunction with other IS departments such as the Enterprise Integrations, Service Desk, and CSS teams to promote and enhance use of O365 products and services.

• Works with Information Services and Security Services department to manage O365 governance and compliance.
• Follows all compliance policies and ensures technology remains within compliance standards, maintaining functionality and security.
• Participate in preparing and testing the disaster recovery and incident response plans.

• Minimum of 5 years’ prior work experience in IT application or infrastructure technical administration especially in the areas of:
  • O365
  • Exchange (hybrid on prem and Exchange Online environments)
  • Active directory/Azure Active Directory
• Bachelor’s Degree in Computer Science or Information Technology related field. Can substitute work experience demonstrating equivalent knowledge and experience.
• Experience with cloud-based application suites such as Microsoft Office 365 or GSuite in a medium or large business environment. Demonstrated experience in administration of Microsoft Office 365 workloads (Exchange Online, SharePoint Online, Teams OneDrive for Business).
• Experience working on IT and data projects involving end users and IT professionals.
• Professional administration and troubleshooting experience in the following areas:
  • Office 365 architecture and administrative portals
  • Email delivery
  • SaaS system integrations
  • Server Administration
  • Secure data feeds
• Experience working on IT and data projects involving end users and IT professionals.
• Previous experience working with PeopleSoft modules
• Demonstrated willingness and/or experience working with students and/or co-workers from a wide range of abilities, backgrounds, and experiences.
• Proven experience in customer service
• OR applicable combination of education and/or experience which demonstrates the ability to perform the essential functions of the position

Preferred Qualifications

• Server & network administration experience (Windows or Linux)
• Microsoft certification
• Office 365 planning, deployment and management in a medium business or higher education enterprise environment (including Project, Visio installation and Office for Mac).
  • Teams
  • OneDrive for Business and SharePoint permissions and other security related considerations.
• Azure experience
• Life experiences that demonstrate an ability to contribute to CWU’s commitment to inclusion and diversity

Competencies

• Must have excellent written and verbal communication skills in relation to working with IT professionals, business users, and end users.
• Ability to communicate simply, effectively, and in a non-technical manner so that individuals who do not have a technical background can understand what is being discussed.
• Knowledge and troubleshooting experience in support of modern Office suites.
• Strong knowledge of Office 365 plans, service descriptions, and features.
• Strong understanding of Microsoft products and services including knowledge of technical protocols, security concepts, and integrations with both on prem and cloud products.
• Must have a high degree of customer service skills

Salary: $6,672 /month with periodic increases up to $8,755 /month

To apply for this position, you must complete the on-line application and attach:

• A detailed cover letter clearly demonstrating how your education and experience: (a) meet the required (and, as applicable, preferred) qualifications, and (b) demonstrate the ability to perform the responsibilities as described by the posting;
  
• Resume including work history, education, training; and
  
• Contact information for three professional references.

Screening Begins: October 19, 2022

**Priority will be given to applications received by the screening date. Incomplete applications will not be considered.

Name: Miguel Martinez
Title: Director of IT Infrastructure Services
Email: Mike.Martinez@cwu.edu
Phone: 509-963-2945
Website: https://www.cwu.edu/its/

Please contact Human Resources at hr@cwu.edu or 509-963-1202 if you require technical assistance with the on-line application process.

Prior to employment, final candidate(s) will be required to sign a Sexual Misconduct disclosure in pursuant to RCW 28B.112.080 and submit to a background check. All information obtained through background investigations will be strictly confidential and revealed only to those required to have access.