Department: 16003200 Centralized Visual Observation
Shift: Permanent Evenings (United States of America)
Hours: 32
Contract: SEIU-4-Abbott Northwestern Service Workers
Weekend Rotation: Every Other
Job Profile Summary: Provide continuous observation and surveillance of assigned patients. Create and maintain a safe environment for patients assigned to monitoring. Dedicated attention to observing patients with no outside distractions. Notifies nurse and other clinical staff via communication equipment. Always vigilant.
Job Description:

Principle Responsibilities

• Visual Monitoring of patient(s).
  • Monitors and redirects up to twelve (12) patients at a time.
  • Calls the beside staff if there is an issue.
  • Makes observations/collects and reports data.
  • Maintains eye and concentration on screen at all times and never leave monitor station unattended.
  • Ensures that patient information is entered and sent into system.
  • Introduces self to patients over Continuous Visual Monitoring system.
  • Seeks help or advice as soon as possible when patient appears to pose a threat to themselves or others.
  • Attends to patients needs promptly, giving full attention when providing care.
  • Verbally redirects patient over communication device.
• Manages technical and support systems with unit personnel and inter-departmental hospital services to facilitate communication and access to pertinent data and/or supplies needed for patient care.
  • Notifies Registered Nurse (RN) on unit if cart or system is not working correctly, including if viewing of patient is lost.
  • Records and checks all required information on requests, requisitions and/or computer entry to other departments.
  • Processes and facilitates the coordination of orders in proper sequence including multi-step orders.
  • Completes computer and/or hardware related issue prevention and maintenance tasks including follow-up to ensure resolution to outstanding issues.
• Contributes to an environment that is safe for patients, visitors and employees.
  • Reports environmental risks or equipment malfunctions to supervisor.
  • Uses equipment following policies, procedures and manufacturer directions or standards.
• Participates in learning and other opportunities for developing and maintaining competence in role.
  • Other duties as assigned.

Job Requirements

• High School or GED required
• Associate's or Vocational degree or 2 quarters of clinical experience in a nursing program or Medical Assistant Certification or a graduate of an approved Allina Health program required
• 2 to 5 Years of patient care experience in an acute care setting or Completion of one (1) nursing clinical rotation within an accredited nursing program required or
• 2 to 5 Years of telehealth experience with patient interaction required and
• 2 to 5 Years of demonstrated computer experience within the past three (3) years- typing proficiency in word and email required
• Less than 2 Years with electronic medical record system preferred
• Certified Medical Assistant (CMA) - American Association of Medical Assistants required or Associate's or Vocational degree or 2 quarters of clinical experience in a nursing program or a graduate of an approved Allina Health program
• Medical Terminology preferred

Leadership Capabilities

• See the Big Picture: Know where we are going as an organization. Use sound judgement and critical thinking to make good decisions that support our mission.
  • I know where Allina is going and how my role fits into this picture
  • I capture important lessons and share them to foster innovation
  • I am good at anticipating the implications of my decisions
  • I understand and apply the disciplines of continuous improvement
• Inspire Greatness: Inspire others by connecting their purpose to the broader mission. Lead others through change and celebrate success.
  • I help my team connect to the broader mission
  • I see and fulfill my role in motivating the team around me
  • I celebrate success and help my partners see what is possible with change
  • I call out and address unexpected roadblocks or problems
• Foster Learning and Growth: Role model growth, ongoing development and self-care. Empower, coach and encourage others to be at their best selves.
  • I role-model self-care and ongoing development
  • I share my knowledge and coach others to foster growth and success
  • I demonstrate enthusiasm for learning
  • I candidly advocate for the resources I need
  • I support my colleagues in their development and growth
• Deliver Excellence: Set and align clear goals, measure results, and continually improve safety, quality, experience, and innovation.
  • I take ownership of outcomes and fulfillment of goals
  • I facilitate adjustments to assure positive results
  • I work with a sense of urgency, concern and determination
  • I use well-grounded approaches to create sustainable solutions repeatedly
  • I engage and foster improvements to impact safety, quality, and efficiency
• Succeed Together: Connect with others authentically. Recognize the value of each individual and seek diverse points of view. Collaborate to succeed together.
  • I consider how decisions might impact my colleagues
  • I am generous in my commitment to supporting the needs of my partners
  • I respect others’ opinions, praise good work and encourage all team members to be involved
  • I seek common ground and work to create mutually beneficial outcomes

Functional Competencies

• Analytical Thinking: Uses basic logic and common sense to arrive at solutions.
• Collaboration: Maintains mutually beneficial partnerships with other functions.
• Communication Skills: Communicates using persuasion and authority.
• Problem Solving: Uses common sense to solve routine issues.

Physical Demands
Sedentary:
Lifting weight Up to 10 lbs. occasionally, negligible weight frequently

Additional Job Description: