Registration Coordinator - Per Diem - 3rd shift - emergency room
Job description
Description
- Demonstrates a commitment to the mission of Swedish Hospital and demonstrates a service orientation and adheres to all responsibilities and standards of the Hospital.
- Greets and assists all patients, visitors, physicians and employees promptly and in a friendly, courteous and professional manner. Directs or escorts patients and visitors to appropriate room, department, or location
- Accurately and efficiently completes patient registration, all other Meditech routines and other system processes,as defined by job assignment in a timely manner, in person or by phone
- Verifies insurance eligibility. Collects payments, co-payments and deposits. Documents appropriately in the EMR system.
- Explains consent forms thoroughly. Uses interpretive services when appropriate. Obtains signatures. Completes and distributes all paperwork appropriately.
- Completes and maintains logs, lists and other statistical information.
- Works effectively as a member of the team. Demonstrates flexibility with schedule. Is proficient in registering all patient types. Seeks additional responsibilities.
- Uses excellent judgment to notify management of all unusual occurrences or situations requiring management attention or action.
- Minimum high school graduate or equivalent
- Prefer six months experience in hospital or clinic registration/admitting, scheduling, patient financial services or medical records departments, or in a medical/physician practice setting preferred.
- Excellent interpersonal communication and customer service skills.
- Ability to interact and communicate positively and effectively with multiple departments.
- Good working knowledge of basic medical terminology and anatomy.
- Knowledge of clinical office or department general policies and practices.
- Keyboarding at 45wpm.
- Good working knowledge of computers.
- Knowledge of Medicare, Public Aid, and managed care payment and reimbursement requirements preferred.
- Ability to use good judgement and utilize independent decision-making skills to effectively problem-solve, resolve issues and facilitate department efficiency and productivity.
- Ability to prioritize and organize tasks, and to maintain flexibility in response to constantly changing demands.
Qualifications
Education
Required
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
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