Registrar Services Representative

Full Time
Addison, IL
Posted
Job description
Opportunity at a Glance:
The Registrar Services Representative position works behind the scenes to complete transcript evaluations, graduation audits, records review, student registration, and various stretch assignments supporting the Registrar Services department and institutional partners.
Responsibilities:
  • Works independently on assigned tasks while meeting productivity and performance expectations.
  • Provides student and stakeholder support, directly and/or indirectly, to internal and external stakeholders by upholding service level agreements.
  • Masters operational systems to perform daily tasks and functions while becoming familiar with program and degree requirements offered by institutional partners.
  • Participates in additional trainings, as needed.
  • Evaluates incoming documents to determine if prospective students meet enrollment/admission requirements and qualify for transfer credit.
  • Registers students for courses based on completed evaluation and entry into the program.
  • Ensures compliance with all policies and procedures that are outlined in the Institutional Catalog, Academic Policy & Procedure Manual and Registrar Services Resource Guide.
  • Collaborates with program and department heads on various scenarios and situations to ensure proper entry/continuation in the program.
  • Completes other duties as assigned.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and in accordance with our core values. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Bachelor’s degree preferred or comparable previous work experience
  • Strong customer service experience, preferably in an academic or professional setting
  • PC skills in Microsoft Office, Internet applications and database software
  • Outstanding communication and interpersonal skills with strong attention to detail
  • Ability to work effectively autonomously and independently while still engaging a high-performing team
  • Ability to perform and communicate efficiently in a virtual setting
  • Understand and retain new concepts and programs quickly and remain adaptable to change
  • Strong skills in organization and multi-tasking
  • Ability to work a variety of office hours including evenings and weekends
EEO:
We are proud to be an EEO employer M/F/D/V. At Adtalem, we welcome everyone and have a strong commitment towards diversity and inclusion. We encourage our Colleagues to be their true authentic selves and support laws that prohibit discrimination everywhere we do business. We also maintain a drug-free workplace.
Who We Are:
Adtalem Global Education (NYSE: ATGE) is a leading healthcare educator and provider of professional talent to the healthcare industry. With a dedicated focus on driving strong outcomes that increase workforce preparedness, Adtalem empowers a diverse learner population to achieve their goals and make inspiring contributions to their communities.

Adtalem is the parent organization of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University. Adtalem and its institutions have more than 10,000 employees and a network of more than 275,000 alumni.

Adtalem was named one of America’s Most Responsible Companies 2021 by Newsweek, and one of America’s Best Employers for Diversity in 2021 and 2022 by Forbes. Follow Adtalem on Twitter @adtalemglobal, LinkedIn or visit Adtalem.com for more information.

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