Job description
The Regional Transitional Manager is responsible for managing operations and maximizing financial value of an apartment community on a temporary basis, with emphasis on effectively managing, marketing, and maintaining the physical asset in accordance with CWS Apartment Homes LLC policies, procedures and standards. An associate in this position will be assigned by the Senior Vice President Operations, to manage various properties in a region or regions, typically for a short-to-medium term assignment, though long term assignments are possible. The RTM may be assigned to work in the absence of the current Community Director or at a distressed asset with critical needs ensuring optimum performance while maintaining expense control. Expected travel for the RTM position is 75% minimal.
Essential Job Functions:
Develop and execute the property’s operations budget
- Prepare the annual property operations budget by using the approved budget as a guideline
- Monitor expenses to approved budget
Facilitate all leasing activity for the community
- Oversee the Assistant Community Director and Leasing Consultants use of phone techniques, tracking and follow-up, application verification and notification, lease paperwork preparation, move-in procedures, and apartment tour procedures
- Manage the team’s shopping scores
- Recommend rent changes, renewal increases, and concessions to Revenue Manager
- Ensure all leasing practices meet federal, state, and local law requirements
Implementation of strategic marketing plans and execution thereof
- Ensure that each member of the leasing staff is knowledgeable of the overall market
- Develop overall marketing strategies and facilitate the participation of the leasing staff in all marketing programs
- Evaluate the effectiveness of all advertisements
Maintaining positive resident relations and retentions program
- Establish and maintain renewal programs, daily resident services, and concierge programs
- Monitor service requests and follow-up programs
- Monitor notices to vacate and ensure all efforts have been made to keep residents
Supervise and lead all on-site staff
- Recruit, interview, and hire community staff
- Evaluate on-site team member performance annually and coach/counsel team members as needed
- Ensure regular and consistent training of all team members
Monitor make-ready status on vacant units
- Establish and maintain efficient systems for scheduling necessary work in make ready apartments to minimize down time and ensure make-ready units meet leasing objectives
- Ensure the overall quality of make-ready units meet CWS standards
Monitor service requests
- Ensure the 24-hours policy for service request response is followed
- Establish and maintain systems for service requests and follow-ups
Achieve maximum performance regarding accounts receivables
- Ensure all rent and other income due to the property is collected
- Ensure all receivables are recorded properly
- Ensure all monies are deposited to the bank timely
Achieve maximum performance regarding accounts payables
- Approve and code expenses
- Enter invoices into the accounts payable system
- Ensure the timely payment of invoices
- Maintain and reconcile the petty cash debit card account
Monitor payroll reporting
- Ensure the proper use of the time clocks
- Review punch detail reports with individual staff members
- Prepare monthly bonus and commission reports
Successful execution of Risk Management Programs and Emergency Procedures
- Implement and maintain the CWS Risk Management Programs
- Respond to community emergencies and document any damage and/or accidents involving residents and team members
- Plan and participate in regular safety meetings
Job Qualifications:
- Strong verbal and written communication skills
- Ability to adhere to set and variable work schedule, including weekends and emergencies as required
- Ability to adhere to company policies, procedures, and practices
- Ability to establish and maintain effective working relationships
- Ability to create and maintain a professional and ethical atmosphere
- Possess a valid driver’s license with good driving record and current automobile insurance
- Strong supervisory/managerial skills
- Strong word processing and spreadsheet skills
- High school diploma, 2-4 years of college is strongly preferred
- Extensive knowledge of property management with 2-4 years of experience
- Ability to travel extensively with minimum notice
This job description is not an all-inclusive list of duties and responsibilities. CWS may add or change responsibilities in order to meet business and organizational needs.
www.colinoncars.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.colinoncars.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, www.colinoncars.com is the ideal place to find your next job.