Job description
Referral Coordinator (Show Low, AZ)
North Country HealthCare is a non-profit health organization comprising 15 clinics in 12 communities across Northern Arizona. We are focused on creating healthier communities and in ensuring that not one person is without access to Primary Care.
Duties:
Under the supervision of the Clinic Manager, works with the medical staff to coordinate patient referrals for services not provided at North Country HealthCare (NCHC). Provides a variety of clerical and general office support duties to facilitate the smooth flow of patients.
- Coordinates referral to external medical providers.
- Obtains authorizations from various insurance companies according to their plan requirements.
- Tracking and following to close the loop making sure patients have seen referred provider.
- Maintains documentation and logs of patient referrals.
- Communicates status of patient referrals to the medical staff and the patient.
- Provides backup for clerical and or medical staff as needed.
- Participates in meetings as required.
- Perform other duties as assigned.
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- High school diploma
- 12 to 18 months prior related experience
- Medical terminology
- HIPAA
- Phone based work
- Referrals
- Medical records
- Medical insurance
- Bilingual English/Spanish preferred
- Health Insurance starts on day one, as little as $5 per pay check
- Dental, Vision, 401K
- 22 Combined days of PTO/PST, 6 paid Federal Holidays in first year
- No nights or Weekends
North Country HealthCare follows CDC guidelines and federal mandates and requires vaccination against COVID-19 of all its employees. Medical and religious exemptions to this policy are requested and reviewed on an individual basis.
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