Overview

This position requires professional interface with IDA staff and visitors ensuring high levels of customer service satisfaction. Responsible for the lobby reception area to continuously present a professional image. Performs access control ensuring compliance with all aspects of the IDA security program including a variety of routine administrative responsibilities.

IDA’s Personnel Security Administrator executes elements of the personnel security program in support of the National Industrial Security Operations Procedures Manual (NISPOM). Enforces security policies and procedures. Utilized multiple Department of Defense (DoD) related databases to complete visitor requests, clearance verification and other security related actions. Coordinates meetings attended by visitors and meeting requiring government sponsor approvals.

Responsibilities

• Executes elements of IDA’s personnel security program.
• Responsible for the lobby reception area to continuously present a professional image. Assuring a high-level of customer satisfaction through timely and effective handling of calls, requests and inquiries; prompt and appropriate referral of calls and timely delivery of messages.
• Assures a high-level of customer service support to IDA employees through timely and effective handling of in-person requests and inquires, as it pertains to Security Information Management System (SIMS) Lobby Management tool, Badges, Security Forms, Incoming/Outgoing Visit Request, New Hire Orientation Briefings, Foreign Nationals and Foreign Travel Briefings.
• Assists Physical Security team in creating new hire IDA badges and badges that need to be modified based on new access level. Routinely completes inventory of visitor badges and maintain appropriate tracking logs.
• Receives, signs and distributes US registered and certified mail; supports the Security Operations staff in ordering office and security related supplies.
• Identifies visitors; directs and controls access rights.
• Cordially greets visitors and ensures that all visitors entering the Restricted Area in the IDA facility are registered and authorized. Determines nature of business and issues appropriate visitor security badges according to clearance level. Maintains the visitor log and requests file; tracks and records all issued security badges.
• Processes visitor requests; enters clearance information into the visitor database and/or researches information in the Defense Information System for Security (DISS) and SIMS clearance database; verifies foreign visitor authorization from the Export Control Office and Security.
• Coordinates all classified meetings requiring government sponsor approvals; liaison between Security Operations and IDA hosts facilitating a smooth flow of visitors in the lobby area during meetings or seminars.
• Directs visitors to meeting location and collects electronic devices when required; ensuring compliance with all aspects of the IDA security program.
• Responsible coordinating meeting requiring government sponsor approvals.
• Enforces IDA’s security policies and procedures.
• Updates SIMS database for clearance and visitor tracking.
• Ensures IDA information in the DISS is accurate and timely.
• Assists in the security clearance process as backup for the Security Specialist I and II.
• Assist the Physical Security Team, as needed.
• Performs other work-related duties as assigned.

Qualifications

• High school diploma and two years of related administrative and customer service experience.
• Experience with DoD 32 CFR Part 117, National Industrial Security Program Operating Manual (NISPOM) and applicable Intelligence Community Directives (ICD) preferred.
• Experience with DoD clearance process such as DISS, eQIP, SF86, foreign national visitors, and SIMS is desired.
• Proficiency in use of computers and Microsoft Office applications (Word, Excel and Outlook).
• Ability to communicate and interact professionally and courteously both orally and in writing with all levels of employees and guests.
• Reliable attendance and punctuality is required.
• Possesses excellent organization skills, attention to detail and comfortable in a fast-paced environment.
• Ability to handle multiple demands and prioritize work load based on urgency.
• US Citizenship required.
• Ability to obtain and maintain necessary security clearances.
  

Successful completion of a criminal background check is required.