General Duties

Responsibilities

• Oversees daily medical office operations.
• Provides coverage to the front office;
• Assist patients in their visits and possible return appointment with the Physician;
• Maintains and updates patient charts and records; These records must be treated with utmost confidentiality;
• Participates in professional development efforts to ensure current medical practices and trends.
• Assume various duties as directed by the Physician in the area of office operations and clerical/administrative works;
• Assist in the medical billing works be able to explain to the patients and other benefits;
• Assist in the Physician in preparing the patients in doing basic stuffs and other lab works;
• Act as the Medical office primary point of contact, answering inquiries of general nature from patients, visitors, family members, and professional staff, assisting them in a friendly and cooperative manner.
• Assist the Physician in maintaining medical office supplies and cleaning medical instruments/equipment as directed;
• Assume various duties as directed by the Medical Physician.

Job Conditions

• It is mainly a desk job which essentially involves sitting for extended periods of time, as well as an excessive amount of telephone communication.
• Travel is required in case there is a need to complete errands.
• It requires minimal lifting of office records and printouts.
• Work requires hand dexterity for office machine operation
• Must be able to hear adequately on the telephone with no more than an amplifier and be able to communicate English in both verbally and in writing.

Qualifications

• Equivalent experience in a medical office (Gynecologist) environment;
• Experience as a receptionist or office manager, in the medical field preferably.
• Should be a skilled organizer able to manage office files, logbooks and schedules.
• Must possess the light secretarial skill and have a polite telephone demeanour.
• Must have a criminal background check.

Experience

Minimum of 2 years of medical office management, including billing and collections experience.

Knowledge

• Knowledge of clinic policies and procedures.
• Knowledge of medical terminology and insurance practices.
• Knowledge of computer programs and applications.
• Knowledge of grammar, spelling, and punctuation to communicate in written format.
• Knowledge of managed care, Medicare, and Medicaid guidelines.

Skills

• Demonstrates organizational, written/composition skills, and verbal skills.
• Digital Proficiency is a must
• Demonstrates typing skills, filing skills, and word processing skills (Microsoft Office Suite including Microsoft Word, Outlook, Excel, etc.)
• Skill in effective interpersonal skills including phone etiquette
• Preferably skills in medical billing process

Abilities

• Strong process and people leadership abilities.
• Ability to work effectively as a team member with physicians and other staff.
• Ability to flexibly respond to changing demands.
• Ability to plan, organize, prioritize and direct the work of others.
• Ability to identify claims problems and recommend solutions.
• Ability to sort and file materials correctly by alphabetic or numeric systems.
• Ability to interpret and understand insurance benefits and reimbursement.
• Ability to communicate clearly and concisely.

Important Reminder to all interested applicants:

Kindly avoid calling our office contact numbers. This may cause the invalidation of your application. All applicants shall only be processed through our official job boards and email addresses.