Job description

The Support Service/Receptionist assists and supports the YMCA Family Services agencys by welcoming and greeting patients and visitors, in person or on the telephone; answering or referring inquiries, processing payements and entering data and providing clerical support to the branch.

ESSENTIAL FUNCTIONS:

1. Greet and assist patients by checking them in for appointments, taking copays, and writing receipts.

2. Answer telephone, screen and direct calls.

3. Maintain attendance records and fees collected.

4. Clerical duries as assigned including but not limited to filing, copying, and ordering office supplies as needed.

5. Follows all procedures and assits in closing up the office at the end of the day.

6. Follows all YMCA policies, rules, regulations and procedures, including emergency and safety procedures.

7. Follows all procedures and assits in closing up the office at the end of the day.

8. Other duties as assigned.

YMCA COMPETENCIES (Leader):

Mission Advancement: Accepts and demonstrates the Y’s values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fund-raising.

Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person’s point of view, and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others.

Operational Effectiveness: Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans work and actively participates in meetings. Follows budgeting policies and procedures, and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members.

Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

QUALIFICATIONS:

1. Excellent customer service skills and strong interpersonal skills with the ability to relate effectively to diverse groups of people from all social and economic segments of the community.

2. Clear and accurate written and verbal communication skills.

3. Must be able to handle sensitive information with proven professionalism in exercising a high degree of confidentiality.

4. Detail oriented and excellent organizational skills: accuracy is essential

5. Ability to multitask and work in a fast paced, highly flexible and rapidly changing work environment.

6. Excellent computer skills.

WORK ENVIRONMENT AND PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Ability to walk, stand, and sit (including on the floor) for long periods of time.

2. Must be able to lift and carry and supplies weighing up to 20 pounds.

3. Ability to maintain a safety eye to the waiting room.

4. Ability to speak concisely and effectively communicate during difficult situations.

5. Ability to view/enter data for long periods of time.

Job Type: Full-time

Pay: From $21.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Paid time off
• Parental leave
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday
• No weekends

Ability to commute/relocate:

• Holtsville, NY 11742: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

www.colinoncars.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.colinoncars.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, www.colinoncars.com is the ideal place to find your next job.