CHC Solutions Inc is currently seeking a Receptionist to join our team in our Pittsburgh, PA (Robinson Township) office.

Who we are:

CHC Solutions Inc., is a Family of companies providing comprehensive medical equipment and supplies and patient-focused service. Our goal is to improve the patient experience and support individuals across the continuum of care. You will work in our warehouse and work with our team to receive and store products, tools, equipment and materials.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately
• Answering screening and forwarding incoming phone calls
• Receiving and sorting daily mail/deliveries while following our documented mail distribution flow process. (Philadelphia and Aston offices only)
• Scans and files patient file and documentation into billing system
• Reviews our Patient Satisfactions Survey and loads information into Survey Monkey. (Aston and Pittsburgh offices only)
• Ensure reception area is tidy and presentable
• Maintain office security by following safety procedures and controlling access via the reception desk
• USPS tracking – POD looked up and scanned into FT
• Dropship mailers mailed to patients
• Audit help as requested
• Scan in POD from Medline and AHN (brand new duty)
• Makes follow up phone calls to patient to acquire information needed for compliance.

QUALIFICATIONS:

• Proficiency in Microsoft Office Suite along with excellent computer skills.
• Hands-on experience with office equipment (e.g. fax machines, copiers/scanners)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude

EDUCATION and/or EXPERIENCE:

• High School diploma or equivalent plus 2-5 years previous administrative experience

What we offer:

CHC Solutions Inc. values its employees and offers an exceptional salary and benefits package. When submitting your resume, please include your salary requirement.