At Orange County Government, Florida we are proud to serve the public with integrity, honesty, fairness, and professionalism. We develop innovative policies and services that positively impact Central Florida and help shape the future of our community. The Orange County Convention Center is seeking to hire a full time Quality Assurance Specialist.

This position is responsible for monitoring and evaluating quality and appropriateness based on defined standards. The selected candidate will conduct regular reviews and monitor data to ensures actions are taken and documented as a result of the reviews. This position also coordinates with their team to ensure optimum outcomes are achieved while reviewing the results of focused studies and collected data.

• Plans and conducts reviews of operational and administrative functions at the Convention Center and reports findings and recommendations to management.
• Reviews and tests implementation of policies, develops new policies and procedures, and recommends changes to existing policies and procedures to ensure efficient and effective operations for improvements.
• Researches structure, policies, procedures, best practices, and pricing strategies of other convention centers and similar venues and makes recommendations for implementation.
• Researches existing and emerging convention industry technologies that may improve functions at the Convention Center and recommends them to appropriate staff.
• Works with staff to identify available metrics and develop, implement, and monitor general and specific performance measures at the Convention Center, as well as performance measures for Orange County's overall performance measurement program.
• Acts as a liaison between the Convention Center and the Orange County Comptroller's Office on all audit inquiries and assists Convention Center staff in gathering requested information and data related to such audit inquiries.

Bachelor's degree from an accredited institution in Business, Public Administration, Accounting, or a closely related field. Six years of experience in analytical, research, finance/accounting, or general government type positions.

Please fill out the application in its entirety. Applications that show no employment history, no employment dates, leave number of hours worked per week blank, show duties left blank, or state "see attached resume" will be considered incomplete and will not be reviewed. Selected candidates must successful complete a background check, drug screen, and physical.

Posting Opens: 10/31/22

Posting Closes: 11/14/22

• Posting subject to close without prior notification

$29.45 - $37.27 per hour based on qualifications

Benefits Overview

• 10 holidays including 1 floating holiday annually.
• 18 days paid time off per year.
• 6 days of TERM (sick) time annually.
• Low cost medical, dental, vision, additional life insurance, disability
• Free basic life, long term disability, and employee assistance for the all family members effective on day one.
• Employee assistance program includes one on one sessions and online tools for legal advice, financial planning, personal life balance, etc.
• Free access to Orlando Magic gyms for the whole family, free access to County Wellworks gyms.
• Free onsite coaching, including dietician and nurse.
• Earn service time to forgive your student loans.
• Participation in the Florida Retirement System

Orange County Convention Center - 9800 International Drive, Orlando, FL 32819

If you are claiming Veterans' Preference, you are responsible for providing the required eligibility documentation by the close date of the posting. Please submit a cover letter and copies of documents, not originals, to Orange County Human Resources Division, PO Box 1393, Orlando, FL 32801-1393 or fax to (407) 836-0098 (only Veterans' Preference documentation will be accepted by fax). Your cover letter should include the position posting number you are applying for, the title of the position and the last 4 digits of your social security number.

If your education was obtained in the United States, the County recognizes degrees or diplomas which are accredited by an agency recognized by the United States Department of Education (USDE) or the Council for Higher Education Accreditation (CHEA). If you have obtained education from a country other than the United States, your degree or diploma must be evaluated to determine the United States equivalency by a member of the National Association of Credential Evaluation Service (NACES) or the Association of International Credentials Evaluations (AICE) at your expense.