Job description

We are a uniform apparel and accessories company in need of the right person to help take care of our day to day needs. Our customers are mostly First Responders, but include Police officers, Fire and Rescue, EMS, Transit and other Professional workers.

As a Customer Service Rep/Sales Associate, you must be self-motivated and results-driven. You will report directly to the Area Manager. This will require you to display a positive and enthusiastic attitude, as well as a willingness to learn all you can about our wide range of customers and products. It is also important that you have excellent verbal, written, communication and interpersonal skills.

Hours of operation are Mon-Fri 9-5 pm; Closed on weekends and major holidays

Responsibilities include but are not limited to:

Develop and maintain positive relationships with other employees, stores and any assigned customers

• Adapt to new responsibilities and opportunities as necessary
• Perform an inventory of products and supplies
• Develop reports on open and outstanding orders
• Check and reply to emails
• Maintain appropriate, organized, and detailed records of customer communication and follow-up.
• Responsible for educating clients in the products and services offered by DESIGNLAB in an effort to create new business.
• Answering the phones with energy and enthusiasm.
• Assisting in cleanliness and organization of the work areas.
• Performing other duties as assigned.
• The job will require a lot of computer work, but may also include some light physical work and/or lifting

Required Qualifications:

To perform the role of a DESIGNLAB associate effectively, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Consistent attendance is a job requirement.
• Proficient in Microsoft Excel and Word programs.
• Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to answer the phone with proper phone etiquette.
• Valid and active driver’s license
• Reliable and dependable transportation

Job Type: Full-time

Pay: $14.00 - $15.00 per hour

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work Location: One location

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