The Opportunity

The Coordinator, Regional Programs is responsible for administering the remote programs of the Scholastic Art & Writing Awards, which serve teens in the US and Canada where a local partner does not administer the program. Thousands of teens enter nearly 50,000 entries annually through the Award’s remote programs. Key functions include customer service and technical support, program administration, and digital and analog outreach.

The Coordinator reports to the Senior Manager, National Partners and is a valued, collaborative member of the dedicated, mission-driven team that manages national program outreach, award selection, notification, and event planning. This is a non-exempt position.

This is a full-time local, hybrid position based in New York City. Our team is working both remotely and in office, with regularly scheduled on-site meetings in New York City. Standard in-person and virtual office hours are 9:30 am – 5:30 pm ET.

Essential Job Responsibilities

Customer Service

• Manage the customer service inbox for remote programs and respond to questions via email or phone.

• Assist teens and educators with creating profiles by managing requests for new schools and confirming eligibility.
• Troubleshoot technical issues with remote program adjudication partners and jurors.
• Prepare content for the remote programs blog (ral.artandwriting.org).

Program Administration

• Collect and process remote program entry forms and fees, including large sum payments from schools.
• Collect and process partner agreements and payments.
• Support remote program adjudication, including creating panels, assigning work to sites, and finalizing awards.
• Navigate and generate reports through the Online Registration System, a proprietary awards management database.
• Clean and format Excel reports for mailings, email lists, and seasonal events.

• Prepare remote program regional winner announcements.
• Assist in developing a virtual annual celebration for regional award winners.
• Coordinate Scholastic Awards Summer Scholarship (SAS) placements, including communication with partner programs.
• Support coordination and communications for Zoom events, webinars, and workshops.

Outreach

• Assist with large-scale physical and digital remote program mailings.
• Implement and present at outreach events, including webinars.
• Draft e-blasts to promote program participation.
• Support outreach efforts, including analyzing data, researching new contacts, and managing streams of communication.

Provide additional support as needed for National Adjudications, Awards Week, and other programs duties.

Qualifications

• 1-2 years customer service experience in an office setting is preferred.

• Understanding the email communication needs of different audiences and how to adjust tone accordingly.
• Ability to quickly learn proprietary database and advanced proficiency in Microsoft Excel.
• Creative thinker with experience troubleshooting challenges in the heat of the moment.
• Strong organizational and time management skills.
• Superior interpersonal, written and verbal communication skills, especially email etiquette.

• Ability to work occasional evening and weekend hours.

Schedule

The Coordinator will typically work 30–35 hours per week. Weekend and evening hours are sometimes required, with the opportunity for overtime.

Compensation

. The salary range for this position is in the low $50K’s, commensurate with experience. Benefits include, but are not limited to the following:

• Scholastic offer generous paid time off, which includes vacation, personal and sick days
• 100% vested of 401(k) Retirement Plan after 5 years employment
• Up to 1M worth of supplemental life insurance

• Purchase Scholastic stock at a 15% discount

How to Apply

To apply, please upload your cover letter and resume to https://artandwriting.bamboohr.com/jobs/.

The Alliance for Young Artists & Writers does not discriminate on the basis of race, religion, color, sex, pregnancy, national origin, marital status, sexual orientation, gender identity or expression, age, non-disqualifying physical or mental disability, or status as a veteran.

About the Alliance for Young Artists & Writers

The Alliance for Young Artists & Writers, a nonprofit organization, identifies teenagers with exceptional artistic and literary talent and brings their remarkable work to a national audience through the Scholastic Art & Writing Awards. The Awards have an impressive legacy dating back to 1923 and a noteworthy roster of past winners including Tschabalala Self, Stephen King, Kay WalkingStick, Charles White, Joyce Carol Oates, and Andy Warhol. Teens in grades 7 through 12 (ages 13 and up) apply in 28 categories of art and writing to earn scholarships and have their works exhibited or published.

Each year, the Alliance partners with more than 100 organizations across the country to administer regional programs and bring the Awards to local communities. Teens located in communities without a local partner are recognized and celebrated through remote programs with the support of nearly 50 community partners.

To learn more, please visit artandwriting.org.