Duties include but are not limited to:

Manage Development and Launch of NMI Programs (50%)

• Manage adherence to NA OE NMI Procedure, including performing all required gate reviews
• Work with Account Managers to maximize profitability of engineering changes
• Effectively manage and integrate the efforts of teams involved in the Program Launch according to NMI procedure task group matrix
• Prepare and have a comprehensive understanding of the program risks to manage them and generate preventive actions at all levels to minimize potential risks
• Responsible to escalate any potential issue that might result in delays or a potential gap vs. customer’s expectations (technical or management related)
• Generate high level reporting according to customer’s specific requirements in an assertive and timely manner
• Ensure the program teams identify and implement best practices and lessons learned
• Properly manage all program information across Organization’s teams ensuring a good communication from customer and among Organizations’ internal teams.
• Ensure the Program progresses according to defined targets on Organization’s three main KPI’s: Cost, Timing and Quality for all chapters of development
• Manage and assure the program engineering changes are successfully introduced

Manage and Implement ECRs (30%)

• Ensure the implementation of the ECR progress according to defined targets on Organization’s three main KPI’s: Cost, Timing and Quality for all chapters of development
• Prepare and have a comprehensive understanding of the ECR risks to manage them. Program Managers must generate preventive actions at all levels to minimize any potential risks.
• Properly manage all ECR information across Organizations’ teams ensuring a good communication from customer and among Organizations’ internal teams.

Forecasting and Reporting (10%)

• Provide accurate NMI/ECR capex forecast when required
• Maintain updated program BC with account team

Understand how to win business and develop/maintain customer relationships (10%)

• Comprehensive technical understanding of OEM requirements and technical specifications to be able to properly share and align this information with technical teams within the Organization.
• Contribute to technical discussions during the quotation process, ensuring all engineering improvements and Organizations’ technologies integration opportunities are explored and effectively presented to the customer.
• Support account team during customer negotiations
• Represent Organization in front of the customer for all program related topics in a day to day bases. Program Managers are responsible to create a strong and long-term relationship with our customers focused on close technical cooperation.

Other Duties

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Scope/Dimensions:

• Manage various customer NMI programs
• Manage various customer ECR’s
• Direct reports: none
• Position interacts regularly with the following departments: Commercial, Engineering, Business Assessment, Operations, Supply Chain, Quality, New Model Development, Finance

NSG Competencies:

• Vision: Customer Focused, Innovation & Change and Strategic Thinking.
• Results: Safety & Quality Focus, Passion for Excellence and Decision Making.
• People: Influential, Empowers & Develops and Engages & Inspires Others.

Travel

• Travel is extensive which may require out of state and overnight travel may be expected (~40% annually). The travel is subject to change due to changing business conditions and may increase from time-to-time due to required needs in other plants.

Qualifications Required:

• Bachelor’s degree in related field or equivalent experience
• Minimum 3-5 years related experience
• Program management expertise
• Previous experience in Quality Systems
• Excellent interpersonal and communications skills
• Excellent analytical and problem solving skills

Qualifications Desired:

• Advanced degree in engineering or business
• Blackbelt/Greenbelt certification
• Fluency in a second language