Position Title:

Program Manager

Employment Terms:

Exempt / Salary

Immediate Supervisor:

Project Executive

Mindset:

The Program Manager (PRM) takes complete ownership for all aspects of the program, team members, responsibilities and results. In order to function at the highest level, the PRM understands the criticalness of being proactive, positive, assertive, client service focused and maintaining a whatever-it-takes attitude toward achieving the program objectives.

Role & Performance Expectations:

The PRM is responsible to lead and meet clients / program objectives. This involves leading RFP services, programming/design through project closeout, while sustaining program and project accountability from the client’s perspective. The PRM maintains control and command to ensure we achieve our program and project performance objectives: Client Satisfaction, Company Contribution, Team Development, Profitability, Schedule, Safety, and Quality. The PRM ensures all processes are being well executed and adjusts when any objective shows signs of underperformance. The PRM is also responsible for the business side of the program which is being the primary client interface to stakeholder to ensure financial health.

Minimum

Responsibilities:

This is a field-based position. The PRM must be able exhibit leadership and perform & manage relationships, program, and projects. These entail the following responsibilities:

PROGRAM LEADERSHIP...................................................... Impeccable Standards and Disciplines

• Program

§ Initiating and coordinating professional services

§ Aligning User needs with programming

§ Resolves matters without compromising relationships

§ Develop, standardize or streamline processes

• Financial Responsibility

§ Overall program budget and schedule management and reporting

§ Continued program and project budget/forecast assessment & timely corrective measures

§ Purchase Orders coordination and invoicing approval

• Design Team Accountability

§ Clear expectations and holds all accountable to Program Objectives

• Team Leadership

§ Exemplifies productive and aligned behaviors toward our objectives

§ Leads and develops the team to help all reach their full potential

§ Serves in the best interest of the team. Resolves issues without excuses

§ Ensures team alignment with company culture and service model

§ Listens and promotes an open team environment for conversation

.. RELATIONSHIP MANAGEMENT................. Continually Winning Over Our Clients & Partners

• Client

§ Board of Trustees Director of Physical Plant & Construction

§ President Purchasing Director

§ V.P of Business Services Bond Oversight Committee

• Partners

§ Architects, Designers, and Specialty Consultants

.. PROJECT MANAGEMENT............................................................................. Effectively Influential

• Preconstruction

§ Managing deliverables to ensure on time project starts

• Small Program Projects

§ Managing teams to deliver campus smaller projects

• Capital Improvement projects

§ Ensure changes align with client’s standards

§ Foresees and removes project related obstacles

§ Represents owner at project meetings

§ Ensure project success by meeting budget, schedule, and quality expectations

Tilden-Coil

References:

• Production Manual Safety Manual

• Employee Handbook Injury & Illness Prevention Program

• Insurance Manual Certified Payroll / Labor Compliance Manual

Advanced Responsibilities:

• Mentor and develops team members

• Develop business and maintain a consistent book of work

Recommended Computer Skills:

• CMiC, Microsoft Word, Excel, PowerPoint, Outlook, & Primavera P6/Oracle Primavera Cloud

Recommended Education:

Physical Demands:

• Bachelor of Science Degree in Construction, Civil Engineering, or Business

• Continuing education in Safety and First Aid

• Includes climbing, accessing high places, carrying and being in proximity to moving mechanical parts

• Requires frequent bending, reaching, handling, sitting, standing, walking and lifting 20 lbs. or more

• Requires visiting multiple projects sites

The intent of the job description is to provide a general outline of the employment title. Specific responsibilities may vary depending on the individual requirements of the specific program or project and direction from the immediate supervisor.