Program Manager
Remote

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About DZConneX

At DZConneX (DZX), we know talent! With our 80+ years of experience and Day & Zimmermann’s legacy of talent, we optimize talent processes and manage the hiring needs for our customers. We architect customer specific workforce solutions that combine sourcing the best talent, efficient program management, and enabling technologies that deliver winning outcomes. With DZX is on their side, organizations attract and retain top talent. Who wouldn’t want that? Come join us and put your talents to work! https://www.dzconnex.com/about

DZConneX is seeking an experienced Program Manager for a full-time, permanent opportunity, remote based.

The Big Picture – Top Skills You Should Possess:

• MSP Operations
• VMS Experience
• Client Management Experience
• Strong Business Acumen

What You’ll Be Doing:

• Oversees all operations to monitor service, delivery, quality and key success factors.
• Provides ongoing training for managers and suppliers to enable program compliance and success.
• Builds relationships with key sponsors and hiring managers. Develops strong understanding of client culture and needs.
• Works with hiring managers and suppliers to ensure requisitions are filled in a timely manner with quality candidates.
• Oversees the billing process and works with the supplier and/or client to resolve issues as the arise.
• Liaises with Supplier Management Team to ensure supplier support model is aligned with client needs, as well as regularly review and enhance the model
• Drives cost saving initiatives and efficiencies.
• Partners with Strategic Account Director to identify new business opportunities.
• Serves as the team manager to a number of direct reports, overseeing the teams workload and coaches as appropriate. Works to develop and grow the team.
• Provides recommendations on operational efficiency, strategy, and identifies ongoing program improvements.
• Works with the Sr Director on special projects and any additional needs for the client.

What You Need to Bring to the Table:

• 3-5 years of experience as a program manager or program coordinator within staffing/recruiting industry.
• Customer interfacing experience.
• Excellent Customer Service Skills.
• Ability to multitask.
• Proficient PC Skills including MS Office.
• Excellent verbal and written communication skills.
• Bachelor’s Degree in Business or related field.
• Experience within the staffing industry, preferably in an onsite setting.

We care about our employees and it shows. Our staff receive a competitive salary and a comprehensive benefits package which includes medical/Rx, dental and vision coverage; life, AD&D and disability insurance; flexible spending accounts; 100% paid maternity leave for up to 12 weeks, parental leave, family leave, other paid time off; voluntary benefits and discount programs to meet our employees’ individual needs including pet insurance for our furry family members!

Must be able to perform the following physical and mental tasks, with or without a reasonable accommodation:

• Visual acuity (e.g., needed to prepare and analyze data, to transcribe documents, to view a computer, to read, to inspect objects, to operate machinery.
• Repetitive motion of any part of the body.
• Capacity to think, concentrate and focus for long periods of time.
• Ability to read complex documents in the English language.
• Capacity to reason and make sound decisions.
• Ability to write complex documents in the English language.
• Capacity to express thoughts orally.

Diversity, Inclusion & Equal Employment Opportunity

DZConneX, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V. Diversity, Inclusion & Equal Employment Opportunity: Day & Zimmermann is committed to maintaining an inclusive workforce, where employees are hired, retained, compensated and promoted based on their contributions to our Company. Our collective strength is rooted in over 110 years of diverse employees and businesses, commitment to success, and delivery on promises made. Federal and state Equal Employment Opportunity laws prohibit employment discrimination based on race, color, religion, sex, sexual orientation and gender identity, age, national origin, citizenship status, veteran status and disability status. Day & Zimmermann is committed to providing an equal opportunity work environment in full compliance with these laws. If you are an individual with a disability and you require an accommodation in the application process, please email reasonableaccommodation@dayzim.com.