Program Logistics Specialist - Continuing Professional Development
Full Time
Asheville, NC 28803
Posted
Job description
Do you have great program coordination skills? We have an exciting opportunity to join MAHEC! If you are highly organized and task-oriented with a knack for technology, consider joining the Continuing Education team as a Program Logistics Specialist. Enjoy a supportive environment, hybrid-remote working options and the opportunity for travel! The Program Logistics Specialist offers the chance to learn new skills and make Multi-Industry and Community connections while furthering the MAHEC mission of promoting inclusivity and integrity as we help create a healthy community.
SPECIFIC RESPONSIBILITIES:
- Coordinates program/project planning, implementation and close out activities
- Provides program/project meeting support including agenda, minutes, action item and communication with participants
- Serves as liaison to external partners for administrative support and/or logistical coordination of special programming/projects
- Professionally communicates by email, phone and face to face
- Coordinates travel arrangements for speakers (hotel, ground transportation, etc.) and processes honoraria and expense requests
- Schedules faculty meetings and trainings and ensures all key program details are included in the event record
- In consultation monitors approved program/event budget
- Prepares statistical, fiscal and programmatic reports
- Coordinates program/project marketing and communications
- Provides support the day of the program/project and on occasion providing evening/weekend coverage as needed
- Creates and maintains files for specific discipline programming and prepares accreditation/credit applications
- Set up, operate, and maintain portable equipment used at off-site programs
- Provide technical and scheduling support for videoconferencing, webinars, and distance-eLearning classes
- Orient speakers/presenters to presentation requirements, technology/equipment and provide direct support before, during and after programs
- Coordinates schedules for nonclinical faculty activities
- Project Management including use of Smartsheet for project implementation, content and presentation proofing, online programming and virtual platforms management and communication/marketing preparation.
- Participates in cross training with other team members and other work teams in the division, providing support as needed
TECHNOLOGY SKILLS:
- Proficiency in Microsoft applications and database applications required
- Project Management Software experience
- Proficiency in ZOOM, WebEx and other virtual platforms required
- Ability to learn new software applications
- Experience with audio visual (A/V) equipment required; experience with educational technology preferred
COMPETENCIES:
- Integrity and Accountability- Instills trust through own actions and follows through on commitments. Demonstrates high standards of ethics and treats others fairly and consistently. Establishes clear expectations for self and others to achieve stated goals and objectives. Exemplifies conduct congruent with MAHEC values and professional guidelines.
- Resilience and Adaptability- Deals effectively with pressure while maintaining focus and remaining optimistic under adversity. Is open to change and new information, adapting rapidly in response to changing conditions and unexpected difficulties. Solicits and acts on feedback, learning from experience. Willing to compromise.
- Relational Skills- Possesses high degree of self‐awareness. Recognizes and understands one's own and others' emotions and manages them effectively to respond appropriately, achieve intended goals, and relate well to others.
- Agility- Deals comfortably with ambiguity and complexity. Is willing to take on new tasks and functions. Tries new things and different approaches. Recognizes when to push the envelope and is willing to take the responsibility when things fail.
- Effective Communication- Seeks to understand others’ point of view. Fosters open communication/ dialogue and does not intimidate. Communicates clearly and convincingly keeping the audience engaged, tailoring message to audience. Speaks and writes clearly and concisely. Encourages others to express their views, even unpopular ones. Keeps people up to date with information.
- Diversity, Inclusion + Equity - Seeks out cross-cultural experiences that encourage awareness; seeks feedback from diverse stakeholders. Ensures equity mindset to carry out mission in culturally relevant ways.
EDUCATION and/or EXPERIENCE:
Minimum Qualifications.
- High School/GED and at least three (3) years administrative experience in adult education, event planning, or other relevant work. Associates degree in business, office administration, or other relevant studies preferred.
Required Licenses:
- Valid driver’s license issued in the United States required
- Must obtain North Carolina-issued driver’s license within 90 days of employment
ADDITIONAL REQUIREMENTS:
- Must have demonstrated ability to multitask with regular interruptions.
- Ability to maintain organization in a fast paced, changing environment, pay attention to detail, maintain a high degree of motivation, and work effectively as a member of the team required.
- Support MAHEC’s ethical and mutually respectful work environment by: performing all job-related responsibilities in a manner consistent with MAHEC’s Compliance policies and Standards of Conduct; completing all Compliance training in a timely manner; reporting any concerns or perceived Compliance violations to their supervisor and/or the Compliance Office in a timely manner.
SCHEDULE:
- Regular attendance on-site is an essential function of this position, and includes a hybrid-remote work schedule. Typical business hours are Monday – Friday 8:00 am to 5:00 pm (or flexed to best meet the needs of the clients and/or the Department); 40 hours per workweek; weekend, holiday, or evening coverage is occasionally required. Work hours will need to be flexible in order to respond to special work assignments, or evening activities, as requested by the team leader.
WORK SCHEDULE AND TRAVEL:
- Local/regional travel may be required. Flexible scheduling to allow for evening hours as needed.
Salary
- Starting compensation for this position is $17.26 hourly, + benefits, and individual offer is based on experience, educational requirements and internal team equity
Throughout the COVID-19 pandemic, MAHEC has worked tirelessly to promote evidence-based practices across our entire organization. With this in mind, all MAHEC employees and learners will be required to receive the COVID-19 vaccine or have an approved exemption.
MAHEC Talent Management is located at 121 Hendersonville Road, Asheville, NC 28803. Equal Opportunity Employer. Black, Indigenous, People of Color and Spanish/English bilingual persons are strongly encouraged to apply. With this in mind, studies show that women, gender diverse, and BIPOC candidates are less likely to apply unless they meet all of the qualifications listed in the job description. If you are interested in this role, and you have related experience and qualifications, we encourage you to apply or reach out to AskTalent@mahec.net for support in your job search process. You could be the talent we are seeking for this or other opportunities. MAHEC is a certified Living Wage employer through Just Economics of Western North Carolina. We offer excellent benefits and are committed to creating a diverse, inclusive, and equitable workplace
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